Assistant Vice President, Patient Safety and Quality Operations
District of Columbia Hospital Association
January 2, 2018
110000.00 - 130000.00
Full Time - Experienced
The members of District of Columbia Hospital Association (DCHA) seek to be national leader in quality and safety through collaboration with DCHA’s Patient Safety Program. The Associate Vice President, for Patient Safety and Quality Operations oversees implementation and execution of the vision for and goals of the Patient Safety Program. The position focuses on advancing access to safe, high quality, cost-effective health care. The position develops and manages a high-functioning team to deliver DCHA’s Patient Safety Program, including work on care transformation, Quality and Patient Safety Work Group (Council) Medical Officer and Nurse Executive collaboratives work place safety and other strategic priorities. The position interacts extensively with internal DCHA leaders and leaders from DCHA affiliate organizations The ideal candidate for the position will achieve success by:
• Building partnership relationships. • Being a strong organizational leader. • Being a proven manager with a track record of getting results. • Bringing their expertise, knowledge and best practices in the subject area.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Leading DCHA Work on Patient Safety, Quality and Efficiency: • Successfully execute strategies and initiatives to achieve the goals of the Patient Safety Program, helping position hospitals as national leaders. • Achieve ambitious goals of the Quality and Patient Safety Committee, including achieving care better than the best national practice. • Achieve contract deliverables for patient safety contracts. • Establish and engage a high-performing, empowered, and active team to advance work and promote high member satisfaction. • Maintain effective relationships with hospital board members, CEOs, and other senior leaders to accomplish goals and initiate actions to strengthen skills in patient safety. • Engage members in a way that they find valuable, creates joy in their work, and drives collaboration. • In conjunction with other DCHA senior leaders, work with patient safety stakeholders to achieve shared goals. These partners include the Departments of Health, Health Care Finance, as well as the Department of Health’s Emergency Preparedness and Response Administration, Professional medical and nursing advocates/associations, DC Healthy Community Collaborative and others, as appropriate. • Actively involved in identifying and pursuing external funding opportunities/grants • Ensure timely and accurate reporting on related grants and contracts. • Create and staff advisory groups as needed to ensure member needs are met and advance work. • Maintain overall responsibility for learning collaboratives where hospital leaders and staff collaborate, learn from national experts, share best practices, and achieve goals. • Oversee data collection, reports, and presentation for transparency on quality information provided to the public and for supporting performance improvement. • Oversee the design and maintenance of communication materials needed on quality and patient safety including working on statewide quality report. • Oversee the budget of the Patient Safety department. • Manage and obtain optimal value from contractors. • Partner with policy and advocacy team to accomplish goals, and act as a resource when clinical or operational bills arise. • Successfully advance DCHA’s goals through its power as an influencer, recognizing DCHA is limited in its authority to mandate action. • Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES: This position has authority over the operations of the patient safety department. Direct reports include patient safety directors. Responsibilities include attracting, interviewing, hiring, orientation, and training employees; planning, assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; establishing strong morale and collaboration among the team; addressing complaints; and resolving problems.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience: • Master’s Degree with clinical, health care, or related field and a minimum of eight years’ experience as a Chief Quality/Patient Safety Officer or other senior clinical leadership in a hospital setting; hospital, or association; or an equivalent combination of education and experience. Expertise in change management, quality, safety, and regulatory requirements. Leadership in creating vision and successfully executing initiatives, preferably in multiple sites. Complex negotiation and coalition building with physicians, nurse executives, and external state and national agencies. Experience with health care analytics. Successful experience as a team leader and manager. Requires significant strategic experience within a hospital setting, hospital system, or association.
Skills & Abilities: • Understanding of health system operations and how to implement services that add value for members. • Ability to position hospitals and medical practices as national leaders. • Ability to lead large and small meetings for boards, CEOs, physicians, nurse leaders, clinical staff, and other health care groups. • Excellent communication skills (listening, writing, and speaking). • Skills in establishing and maintaining relationships with WSHA members including CEOs, board members, and physicians. • Effective budget management. • Strong leadership and motivation skills for an empowered team. • Strong skills in and value for collaboration. Computer Skills: Proficiency with Microsoft Office Suite including Outlook, Word, Excel and PowerPoint required. Proficiency with email required.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is typically performed in an office environment, with a moderate noise level. The position requires working in an office environment with the usual office equipment, including copiers, fax machines, and computers. The employee is frequently required to talk and hear on the telephone and in person with individuals and groups. The incumbent may carry materials/equipment weighing up to 25 lbs. on occasion. The incumbent is required to read and respond to documents in hard copy and electronic form. The position requires occasional travel to member facilities and meetings requiring transportation.
Founded in 1978, the District of Columbia Hospital Association (DCHA) is a non-profit organization whose mission is to provide leadership in improving the health care system in the District of Columbia, advocating for the interests of member hospitals as they support the interests of the community. DCHA represents and advocates for its member hospitals; provides a forum to solve common problems an...d achieve common goals; assists its members to meet community health care needs; and encourages health services research and education.
The Association has been in the forefront of the debate on a wide range of national health issues, and locally. DCHA works closely with government and non-government officials to meet community health needs.