Centralized Scheduling Representatives provide our award winning healthcare team with comprehensive administrative support. Centralized Scheduling Representatives serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. Patient Access Representatives support departmental teams and interact with patients, families, and health care providers.
Responsibilities include numerous procedural requirements such as managing data elements, determining financial status and obtaining requirements for self-pay patients, obtaining and appropriately routing orders received from various physicians, patients, and Document Delivery, entering demographic information when scheduling procedures, dispositioning Document Delivery and monitoring the appropriate queues for scheduling. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health St. Patrick Hospital, and demonstrating behavior consistent with the Core Values.
High school diploma preferred or equivalent required. Successful completion of the core educational curriculum "Excellence at the Front End" required within one year of employment
One year experience in hospital registration or a comparable position preferred
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.