This role provides leadership and inspiration regarding digital health solutions that enhance user satisfaction by improving usability, ease of use, and experience in the interaction between the user and the digital product. this role leads the user experience product team and will demonstrate awareness of strategic and operational goals and priorities with ability to translate into current and future innovative user experience solutions that are engaging, valuable, and differentiating. Must have strong relationship management, and communication skills in working across the organization and in partnership with other leaders in operations, patient experience, information systems to visualize and develop user experience design that connects goals to user needs through a process of testing and refinement that aligns with the relationship journey and lead best-in class user experience across all consumer facing digital and mobile platforms.
Education: Master's Degree in a field with concentration in User Experience Design, Interactive Design or related field.
Work experience: 5-7 years of experience in partnering with multiple groups (clinical, information systems, patient experience, marketing and others) to define and execute on a raodmap 7+ years of experience with user experience design and product management, and 3+ years of experience supervising a user experience team.
Equal Opportunity Employer
Internal Number: -
About Gundersen Health System
Gundersen Health System is where caring meets excellence through a comprehensive health network of wholly owned services and regional partners. Our vision is to enhance the health and well-being of our communities, while enriching every life we touch, including patients, families, and staff. Gundersen Health System is where nationally recognized quality meets dedicated, compassionate professionals, caring for patients in all stages of life.
Gundersen Health System is located in La Crosse Wisconsin, has nearly 9,000 employees, including more than 1,700 nurses, serve residents of western Wisconsin, southeast Minnesota and northeast Iowa. We are a dynamic healthcare organization anchored by a large, multi-specialty integrated practice and a Level II trauma and teaching hospital.