ResponsibilitiesThe Principal Sr. Network VoIP Engineer is responsible for design, deployment and operational escalation support for all aspects of Cisco Unified Communications and Collaboration applications and Video Conference (IPVC) infrastructure solutions. In addition, the engineer will be responsible for the design, implementation, support and documentation of LAN/WAN networks, with emphasis on VoIP and Video services to ensure optimal performance and maximum uptime. This position is required to participate in the rotational on-call after hours support.
Qualifications At least 10 years' experience of enterprise support, architecture and design of Cisco UC and IPVC Extensive experience with Cisco VoIP and Video platforms required; CUCM, CUxN, Voice Gateways, CUMP/Webex, CER, Feature Servers, Application Servers, Media Servers and Video devices etc. Hands on experience in VoIP and Video technology protocols. SIP, SS7, RTP, TLS, SCCP, H.323, MGCP, H.264, ISDN, CAS. Hands on experience with Cisco UCCE/PCCE design, implementation, operation and troubleshooting Hands on experience with UCCE scripting, and WFM/QM operations Strong technical understanding and experience with Cisco Contact Center solutions and knowledge of UCCE, PCCE and UCCX Experience with Cisco B/C serious UCS servers and UCS Manager Experience with VMWare ESX 5.x and 6.x Hands on experience with data networking skills required including; IP & Ethernet routing and switching based network design, testing and implementations with in-depth knowledge of the OSI seven layer model and in depth familiarity with industry protocols including IP, MPLS, OSPF, BGP, L3 switching, STP, 802.1Q. Support systems for network management including a working knowledge of SNMP, Voice technologies and services including VoIP, PBX, PRI, ISDN, ACD, call recording, voicemail, conferencing, and CDRs Understands switching, routing, QoS and how they affect voice traffic and call quality CCIE Collaboration certification is preferred BS in related field preferred or equivalent combination of education and experience
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Internal Number: 65338435
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