RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, treating over 3 million patients a year. The system includes eleven acute care hospitals, three acute care children's hospitals and a leading pediatric rehabilitation hospital (Children's Specialized Hospital).
RWJBarnabas Health is New Jersey's second largest private employer – with more than 32,000 employees, 9,000 physicians and 1,000 residents and interns.
The Customer Service Department is the customer-facing team that serves as the primary contact for the facilities, affiliates and vendors seeking general information, answers to questions and resolution to issues within the requisition to check process.
CSR is responsible for answering and logging all incoming communications via telephone and email; researching and resolving inquires while maintaining adherence to department key performance indicators. Manage and reconcile statements and various reports to avoid and/or addresses credit holds; communicate with Accounts Payable, Purchasing and Cash Management on vendor issues.
The CSR is fully knowledgeable of the requisition to check process along with supporting systems, policies, practices and processes; interacts with other Supply Chain and Finance Departments.
We offer a great work environment, competitive rates and excellent benefits, including:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.