The Chief Operating Officer (COO) position is a key member of the Lions Eye Institute for Transplant & Research (LEITR) Leadership team. The position is responsible for the leadership of all operational functions, including the development and implementation of strategic plans focused on guiding and developing quality and efficiency. The position provides leadership oversight and general direction to the Chief Marketing Officer, Director of Quality & Regulatory Affairs and the Director of Donation Services to ensure optimal outcomes are achieved, goals are set and met and to ensure compliance with all LEITR Policies and Procedures, American Association of Tissue Banks (AATB), Eye Bank Association of America (EBAA) Medical Standards and the Food and Drug Administration (FDA) Good Tissue Practices (GTP’s).
The COO will work with the Chief Marketing Officer to design strategies and procedures to ensure target revenue goals are met and to support premier product delivery and customer service. They are also a key representative of LEITR in the donation, tissue and ophthalmology communities.
Essentials Duties and Responsibilities
Supports the Mission, Vision, and Values of LEITR and exhibits a commitment to organ donation.
Manages effective staffing and execution of all aspects of LEITR operations.
Provides routine feedback to LEITR management team to continually enhance and develop operations.
Evaluates all aspects of ocular and tissue recovery, processing, distribution, and educational activities and interacts with President & CEO and appropriate staff to implement improvements.
Maintains the quality of the eye bank and tissue recovery processes including compliance with regulatory agencies such as the FDA, Florida Agency for Health Care Administration, EBAA, AATB and any other organization with regulatory authority over the department.
Oversees the quality assurance and technical policies and procedures to maintain the highest quality surgical and research tissue available.
Facilitates relations with partner tissue and organ recovery agencies in our service areas.
Develops and maintains annual operational budget.
Maintains contractual relationship with other tissue banks.
Directs personnel management and evaluations of LEITR personnel.
Represents LEITR in Eye Bank Association of America, Vision Share, American Association of Tissue Banks (AATB) and other professional organizations through committee or other vital participation.
Routinely attends and represents LEITR at professional conferences.
Interacts with local, national, and international surgeons’ clients of LEITR.
Develops leadership and management skills of key LEITR Operations staff.
Stay informed of industry standards and regulations as related to donor or tissue related issues.
Foster a success-oriented, accountable environment within the organization.
Other duties as assigned.
Bachelor’s degree in related field (or equivalent).
Work experience may substitute education requirements.
Minimum of ten years of responsible management experience required.
Minimum of ten (10) years’ experience in Medical industry Organ/Tissue or Eye donation required.
Proficiency in Microsoft Office Suite of Products; i.e., Word, PowerPoint, Excel, MS Project, etc.
Certified Tissue Bank Specialist (CTBS) or Certified Eye Bank Specialist (CEBT) preferred within 18 months of employment.
Internal Number: 001
About Lions Eye Institute for Transplant and Research
Lions Eye Institute for Transplant and Research (LEITR), a non-profit organization, is leading the worldwide fight against blinding eye disease through our unique model — uniting the world’s largest Eye Bank, our cutting-edge Ocular Research Center, and our Foundation together to create the leading institution for ocular science. We are the first and only combined eye bank and ocular research center in the world — empowering researchers to conduct real-time studies of healthy and diseased ocular tissue leading to a greater understanding of the events that lead to blindness. LEITR’s corporate headquarters is located in historic Ybor City, right in the heart of Tampa, FL. LEITR is committed to its employees and believes its employees are the key to its success. LEITRs generous employee benefit options include Medical, Dental, Vision, Life, STD, LTD, Flexible Spending Accounts, Retirement Plans, Paid Holidays, Paid Time Off and more.