When submitting a resume/CV by email, you must include the job title and posting number in the subject line of your email. An application or resume/CV must be filed for each position which interests you.
Under the direction of the Chief Communications & Marketing Officer, the Director of Public Affairs (Director) will lead a communications team with high performance capacity and provide strategic counsel and direction on media and public relations to support and advance the mission and goals of Cook County Health (CCH). The Director of Public Affairs uses a deep understanding of the current healthcare environment including but not limited to state and federal health policy, healthcare financing, managed care and social determinants of health to develop and execute an integrated communications strategy to promote and enhance the reputation and visibility of CCH’s' mission and services. The Director will serve as the primary media contact, develop and pitch story ideas and build relationships relevant and appropriate relationships throughout Cook County and with local media. The Director will be responsible for all elements of a successful internal and external communications strategy including media relations, social media, website(s) management, white papers and other relevant strategies, for internal communications,
Will be responsible for both internal and external communication and must be fully informed about and closely aligned with the vision and strategy of CCH as well as tactical, process and organizational behavior changes required to implement them. Will have regular direct contact with and advise the Chief Executive Officer and key leaders within the organization with regard to policy and internal and external messaging.
This position is exempt from Career Service under the CCH Personnel Rules.
Bachelor’s degree or higher in journalism, communications, public relations or related field. from an accredited college or university
Seven (7) years of communications experience
Four (4) years managing communication programs in a professional services, not-for-profit and/or healthcare environment
Three (3) years of experience successfully leading and managing a team
Experience in video production and print communication.
Experience using social media platforms.
Prior experience in managing websites and intranet pages.
Proficiency with Microsoft Word, PowerPoint, email (Outlook), Internet and Excel.
Duties may involve local travel to locations within Cook County
Excellent writing skills (The candidate will be required to provide a writing sample at time of interview)
Master’s Degree in communications, journalism, marketing or a related field
Deep understanding of the current state and federal policy environment driving changes in the healthcare industry
Four (4) years managing communication programs in a professional services, not-for-profit and/or healthcare environment in a hospital setting
Experience working in a complex healthcare system that includes at least one (1) hospital
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH’ systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Develops and implements an organization-wide communications plan, internal and external.
Provides strategic counsel, briefings and support to CCH leaders to maximize CCH' visibility through media or public presence.
Actively seeks opportunities to expand CCH’s' profile using media and public relations to reach appropriate audiences. This can include speaking opportunities, Cook County and/or CCH-sponsored events, strategic engagement of Board members, Senior Leaders, staff, volunteers, etc.
Develops and executes a comprehensive social media plan.
Manages media and public relations team budget.
Develops and implements appropriate measurement practices and tools for the media team that will demonstrate achievement against the plan plus impact.
Builds a media relationship database, tracking progress of relationships and interactions between CCH media staff and key reporters, editors, columnists, bloggers, etc.
Collaborates with other County media and public relations professionals to deliver joint initiatives.
Works closely with medical staff and CCH leadership to promote and highlight Health System Initiatives.
Serves as the primary media contact, responding to inquiries by providing relevant background information and coordinating interviews for reporters.
Manages reactive media relations activities, responding to breaking news by developing and distributing strategic messages.
Pitches reports, stories and appearances to print and web reporters, columnists, editorial writers, bloggers and broadcast media.
Organizes press conferences.
Writes news releases, written statements, media messaging (talking points, Q&A’s), letter’s to the editor, web and print collateral material and other mission-critical communications materials.
Assists with writing and editing other CCH communication documents as needed.
Maintains accurate and comprehensive media lists.
Leverages social and new media technologies and other resources to expand CCHs' visibility. This includes video and web applications.
Serves as a media spokesperson for CCH, when appropriate.
Tracks all PR efforts and measures the results.
Periodically reviews and revises the PR strategy, evaluating its effectiveness and identifying new opportunities.
Schedules and coordinates high profile special events and projects.
Works closely with the Executive Team and advises departments on the optimum approach in public relations and communications.
Works closely with team members to ensure that the CCH (and other websites) are regularly updated and that information is accurate.
Must be available in the evenings and on weekends to handle media calls.
The incumbent will work effectively and collaboratively in support of building a team-based, problem-solving work culture.
Perform all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and be familiar with and committed to the mission and goals of CCH.
Serves as a professional and conscientious representative of CCH, maintaining confidentiality of appropriate information.
Responsible for the CCH webpage and intranet site; works with key leaders to update appropriate sections of the sites and works closely with Information Systems when and as needed.
Performs related work as required.
Reports to the Chief Communications & Marketing Officer
Knowledge, Skills, Abilities and Other Characteristics
Exceptional written and verbal communications skills.
Solid administrative skills, including strong computer skills.
Strong project management and planning skills.
Strong analytical and critical thinking skills.
Results driven leadership and management skills; demonstrated success in leading through influence.
Strong interpersonal and organizational skills with multi-tasking capabilities.
Ability to think creatively.
Ability to effectively interface and communicate with a wide range of constituencies.
Ability to administratively plan, prioritize and organize a large volume of work in a timely and efficient manner.
Ability to manage multiple projects from inception to completion.
Ability to work effectively with local media, other employees and professionals, elected officials, and the general public.
Ability to work in fast-paced environment with tight deadlines.
Ability to meet deadlines.
Ability to be flexible, manage multiple priorities.
Ability to build and maintain strong relationships.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER