This position, in partnership administrative, medical and clinical leaders, provides oversight, leadership, and coordination in assessing, designing and implementing innovative patient safety, clinical and operational reliability strategies to improve clinical and operational performance system-wide and to support industry leadership. This position facilitates the design and implementation of consistent clinical and operational practices across the organization.
Leads clinical and operational design and/or specific process improvement work addressing clinical and operational performance and patient safety at the system, regional, and facility levels. Provides conclusions and recommendations to company leadership.
Leads the analysis and evaluation of clinical outcomes, financial and operational performance, and business planning related to specific improvements and design of new services. Ensures development and compliance with operating and capital budgets and achievement of financial performance.
Provides coordination and oversight of implementation of improvements with leadership, facility administration and the physician community.
Provide leadership for work process redesign and performance outcomes measures in targeted processes to reduce risk and eliminate failures in an attempt to failsafe the process. This includes incorporating processes of human factors engineering and systems design into the routine workflow to achieve consistency and high reliability.
Designs systems to monitor improvements to ensure performance is sustained and effective.
Develops high performance, customer service oriented teams. Performs as a change agent for the interfacing of care management and hospital operations by forecasting the impact of proposed changes, assisting in planning strategy, and implementation tactics. Establishes visibility and credibility and may lead and/or participate on assigned committees and teams. Supports an environment and infrastructure that promotes professional growth and development.
Requires a Bachelors Degree in a quantitative, industrial engineering, business or healthcare related field or equivalent experience.
Requires a proficiency level typically attained with 7+ years experience in healthcare operational/financial management, quality improvement, risk assessment, change management, and project/standardization work at multiple facilities.
Must possess the ability to apply quantitative and qualitative process improvement techniques and perform advanced data analysis. Must be proficient with one or more operating systems, spreadsheets, database managers, presentations programs, and word processors. Must demonstrate a record of leadership with effective communication (verbal and written) and presentation skills as well as ability to identify and meet customer needs in a team environment. Requires effective negotiation capabilities and ability lead in a highly matrixed environment.
Masters degree in a quantitative, industrial engineering, business or healthcare related field
Additional related education and/or experience preferred.
Internal Number: 249594
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.