Overview The Customer Experience Insights Business Analyst will be responsible for developing competitive customer insights and analytics. Your ability to source, collect and manipulate data to derive meaningful, actionable insights and create the story behind the data is critical to this role as you work with the Customer Experience team to serve both internal and external customers. You'll leverage and demonstrate solid business expertise, critical-thinking skills and knowledge of data platforms to drive overall effective and innovative insights strategy. Responsibilities/Job Description Collect, manage, and analyze consumer research to identify trends, gaps and opportunities affecting customers experience using pla
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