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Dana-Farber Cancer Institute

Boston, Massachusetts

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Tangent West

New Orleans, Louisiana

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National Jewish Health

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Memorial Sloan Kettering Cancer Center

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Fredericksburg, Virginia

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Contact Center Specialist I- Midlothian- Remote
The Contact Center Specialist I is responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. The Contact Center Specialist I ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. 


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