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Location Address: Altamonte Springs, Florida 32714
Top Reasons To Work At AdventHealth Corporate
Immediate Health Insurance Coverage
Career growth and advancement potential
Full-Time, Monday – Friday
You Will Be Responsible For:
Drive development of strategic initiatives by structuring complex issues into phased workstreams and deliverables. Ensure project goals and objectives are achieved within the project scope and timeframe established by the Cabinet and management committees.
Leadership of Subject Matter Expert’s across all regions of AHS including: physicians, pharmacy, nursing, operations, finance, and legal
Build and nurture strategic partnerships with external companies to identify, connect and develop technologies and opportunities to partner on innovation
Identify trends in the field of healthcare as the industry changes and new companies/technology enter the competitive space
Speak at conferences and global venues about innovation and the companies with which AHS partners
Guide interviews and surveys for user research as well as feedback on concept prototypes
Lead co-creation work sessions with the design center team helping to guide subject matter experts throughout the design thinking methodology
Lead project managers to co-develop solutions with external companies as well as transition from design prototype to an operational project manager who will pilot new concepts.
Provide data and/or reports on innovation labs to leadership as requested to research effectiveness of projects.
Ensure solutions are co-created within parameters established by the Executive Director of Strategic Design.
Ensure an inspiring, open and productive environment for AHS executives and teams that participate in labs/events/tours at the AHS Design Center.
Collaborate with consumer intel/market research, marketing, user experience and other internal teams as appropriate to ensure the voice of the customer directly or indirectly influences solutions.
Collaborate with the strategic alliance and information technology teams to ensure they are incorporated into the co-creation process as appropriate.
What You Will Need:
Bachelor’s degree in Business, Communications, Healthcare Administration, Design Thinking, Human Centered Design, Innovation, Sociology, Psychology or like degree
10+ years’ experience in design and/or healthcare
Project management experience defining scope, budget, and managing project schedule
Experience working with industry CEO’s
Education and Experience Preferred:
Master’s in Business, Communications, Healthcare Administration Design Thinking, Human Centered Design, Innovation, or like degree
10+ years of experience healthcare, preferably at AHS affiliate
Invited presenter on innovation and/or design thinking at local or regional society/industry meetings
Knowledge and Skills Required:
Deep understating of Design Thinking methodologies with the ability to provide creative direction and team alignment for Empathy Research, Co-Creation, and Iterative Prototyping
Exceptional relationship building skills
Exceptional leadership skills and effectiveness in managing creative teams
Broad knowledge of the healthcare industry and the companies whom compete in the space (move to preferred not required)
Ability to navigate through an organization to identify key decision makers
Group facilitation skills
Excellent verbal and written communication skills
Ability to present on-stage in front of large audiences
Ability to share and receive information and ideas from all levels of the organization in order to achieve desired results
Ability to think quickly and adapt to changing situations; self-motivated and resourceful
Analytical, creative, and strong interpersonal skills
Knowledge of design thinking/human centered design
Demonstrated ability to meet/exceed deadlines
General business knowledge
Knowledge and Skills Preferred:
Broad knowledge of the healthcare industry and the companies whom compete in the space Experienced knowledge and experience navigating AHS hospital systems
Dynamic presenter and educator in design thinking and innovation
Knowledge of Theory U (work by C. Otto Scharmer)
Skilled researcher in design thinking and/or innovation
The Design Director is responsible for leading the strategy and methodology of Design Thinking for complex service design and product development. The Design Director will identify key partnerships, internal and external to AdventHealth integrating Subject Matter Expert’s into design thinking methodology/programs. Lead and guide co-creation, prototype development, validation and testing of design prototypes. Establish relationships with external companies, within healthcare as well as other industries, that could be beneficial in identifying disruptive technologies or business models that would be beneficial to co-creation for breakthrough innovation. Exceptional relationship building skills and the foresight to help identify social trends and meaningful connections that would be beneficial to innovation at AdventHealth.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.