A Health & Well-Being Coach partners with clients to assess their lifestyles, address their health concerns, and set short- and long-term goals. Health coaches support clients in setting personalized health goals that promote a client-centered vision of health and well-being.
The Health & Well-Being Coach will help clients in finding new ways to inspire healthier habits. The position will work to promote wellness and helping individuals realize their optimal well-being. The Health & Well-Being Coach will be responsible for developing a health coaching relationship with clients and team members and assisting them through the process of actively working towards better health by providing support, encouragement, and education.
Duties and Responsibilities of this Level
Provides necessary coaching to support behavior change, on either individual or group basis.
Utilizes the coaching model process to help clients clarify vision and values, assess readiness to change, determine focus and set goals, prepare for action, and maintain behavior change.
Incorporates skills such as active listening and presence, motivational interviewing, reflection, and SMART goal-setting to assist client in making change.
Establishes client-centered relationship that recognizes that the client is the expert in navigating their own lives, and provides the structure to serve as a facilitative partner.
Contacts and performs initial interviews with individuals who are eligible for health coaching programs.
Identify and provide appropriate resources to clients where needed.
Supports the operational aspects of the employer in order to promote client satisfaction.
Develops and conducts seminars and conventions for family members, clients or employees who are interested in learning more about health and wellness.
Creates and distributes health education materials such, as brochures, to clients.
Coordinates with clients' other healthcare providers in order to provide a well-rounded experience and optimize client outcomes.
Required Qualifications at this Level
Bachelor's degree or higher; Preferred education in nursing, health promotion, health education, athletic training, nutrition or other health related field or counseling.
Preferred experience in healthcare or other health related setting.
Degrees, Licensure, and/or Certification
Must be certified as a National Board-Certified Health and Wellness Coach (NBC-HWC) by the National Board for Health and Wellness Coaching (NBHWC).
Knowledge, Skills, and Abilities
Ability to project a professional image through in-person and telehealth interaction.
Excellent interpersonal skills and ability to communicate effectively orally, in writing, and on both an interpersonal and group level.
Possess above average optimism and the ability to motivate clients to make vital changes in their lives.
Ability to handle details of confidential nature.
Ability to independently manage multiple tasks and projects with competing priorities and deadlines.
Demonstrated ethics, ability to act openly and honestly and promote organizational integrity.
Strong with use of computer software tools and data files.
Ability to complete documentation in a quick and efficient manner.
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.