Answers all incoming calls and transfers calls to appropriate department. Supplies information to callers and keeps a record of calls placed. May perform clerical duties, receive visitors, and schedule appointments.Â
Greets, directs and assists incoming phone calls and visitors with courtesy.
High school diploma or equivalent
Must demonstrate the ability to work well under pressure and handle complaints in an objective manner
Excellent customer service skills required
Excellent computer skills required
Previous switchboard experience required
Switchboard experience in a hospital setting preferred
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.