PRN Imaging Registration Representative AdventHealth Imaging West Florida
Location Address: Tampa, FL
Top Reasons to Work at AdventHealth Imaging West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
PRN Days/Variable Shift
You Will Be Responsible For:
Professionally interviews patients following established standards and procedures (i.e. Red Flag guidelines); obtains complete and updated patient information at time of service. Accounts are correctly completed
Completes scheduling / pre-registration / registration / admission process and follow up within established timeframes – meets or exceeds wait time goals
Assists with non-clinical operations of the Imaging Center, under the direction of the Center Manager
Ability to work independently and alone with minimal supervision
Schedules patients as necessary; operates the scheduling system correctly and follows established guidelines for scheduling patients
Estimates and explains patient charges
Interprets and explain insurance benefits to patients
Collects proper co-pay’s and patient portions at time of service. Is firm and persistent, but pleasant in carrying out the collection responsibility
What You Will Need:
High school diploma, GED
Prior sales and/or collections experience.
Prior experience with guest service industry particularly with a high-end hotel, airline etc.
Understanding of revenue cycle (Registration, Insurance Verification, Coding, Billing)
Understanding of regulatory guidelines such as CMS, HIPAA, and ACHA
ICD-10, CPT, medical terminology
The registration representative will professionally interview and register; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Adheres to established policies and procedures. Effectively work in a group/team setting and contributes to overall goals. The shifts may include working evenings/weekends/holidays.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.