Job Summary: Reporting to the Director, Digital Marketing, the Analytics and Measurement Manager will oversee analytics and measurement throughout all digital properties and digital marketing campaigns. She/he will provide actionable insights on all digital consumer engagement efforts with a focus on effectiveness and conversion. A key member of a cross-functional team, the Manager, Analytics and Measurement must be able to work independently as well as collaboratively with team members from various functional areas to help drive success throughout the marketing department.
Creating and packaging daily management reports.
Analyzing and interpreting data and historical trends to find actionable insights and recommendations.
Creating, packaging and distributing dashboards that drive effective and actionable marketing decisions.
Providing statistics on traffic, conversion, sources of traffic, etc. to improve overall customer experience and maximize website goals.
Identifying end user trends from traffic, conversion and survey data by channel, and opportunities for improving site conversion.
Leading efforts in planning, designing and coordinating ongoing and ad hoc analysis projects for Website Marketing, to provide insights into user behavior.
Acting as the web analytics expert and advocate in the organization. Recommend and analyze a/b and multivariate tests. Work with internal teams to integrate data across solutions and to automate reporting as much as is possible. Actively pursue data quality, troubleshoot/validate data and see related issues to resolution.
Working directly with Website team to identify tagging needs and reporting requirements to improve the implementation and usage of various web analytics tools. Manage and maintain page tagging and validating the quality of data that is captured within web analytics tool.
Support long term projects that enhance and facilitate tracking and reporting improvements such as easier data extraction, new reporting capabilities, deeper insights and integrations between GA360 and other data sources. Develop a Website Tagging Strategy define & own site tagging strategy and work to implement.
Track and analyze KPIs to study user behavior and provide feedback on website performance. Identify traffic trends by channel and audience, user experience issues and opportunities for improving site conversion. Actively participate in cross-functional initiatives, collaborating with team members to achieve and measure project success.
Bachelor's degree required.
8-10 years related work experience required in Analytics Experience..
Be a technical Guru and subject matter expert in analytics and website optimization.
Proficiency in Google Analytics 360 reporting and analysis create recurring reports, dashboards, alerts; identify trends, opportunities and challenges.
Provide Google Analytics 360 support and training train and support marketing team members on reporting and analysis using GA360. Stay current on latest trend in web measurement strategies and tactics
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.
Internal Number: 39391BR
About Beth Israel Deaconess Medical Center
Beth Israel Deaconess Medical Center (BIDMC) is part of Beth Israel Lahey Health, a new health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. BIDMC is a world-class teaching hospital of Harvard Medical School and is the official hospital of the Boston Red Sox.
Service to the community is at the core of BIDMC’s mission, exclaiming our "covenant to care for the underserved and to work to change disparities in access to care.” As the first hospital to publish a Patient Bill of Rights, BIDMC remains committed to providing equitable care and access to all, and have implemented a number of initiatives to ensure the delivery of culturally responsive care.