Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
LOCATION: DURHAM 27710
SCHEDULE: MONDAY - FRIDAY, 8A-4:30P, SUBJECT TO WEEKENDS & CALL BACK FOR EMERGENCIES
General Description of the Job Class Assists the Duke Regional Healthcare Preparedness Coordinator with professional and administrative work including planning, organizing, and directing the implementation of the Duke Healthcare Preparedness Coalition (Duke HPC) work plan, regional projects approved by the Coalition and the regional medical disaster response and recovery program. Specifically responsible for the administrative and logistical activities of the Duke Healthcare Preparedness Coalition assets and SMAT NC 400 in a manner consistent with the guidelines set forth by the North Carolina Office of EMS (NCOEMS), including, but not limited to, maintenance and organization of equipment in a deployment ready status and maintenance of deployment guidelines and protocols.
Responsible for inventory reporting and up-to-date inventory maintenance in the NCOEMS approved inventory management system. Responsible for maintaining an adequate supply and equipment inventory for an effective regional disaster medical response. Maintains state-of-the-art knowledge in areas of responsibility through contacts with industry peers and involvement with EMS, Hospital, and Emergency Management associations. Develops short and long range operational plans. Coordinates and completes multiple projects assigned by the Duke Regional Healthcare Preparedness Coordinator or SMAT Medical Director. Other responsibilities include rapid decision making in response to a variety of emergency incidents, daily planning and coordination with both full time employees and a large cadre of volunteers, maintaining an excellent relationship with a variety of regional and state partners and stakeholders. This position must also maintain a thorough working knowledge of the job description of the Regional Healthcare Preparedness Coordinator and must be prepared to assume those responsibilities in his/her absence. Works under general supervision and is evaluated primarily on the basis of results achieved.
Duties and Responsibilities of this Level
Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships, and team building. Follows hospital and departmental policies and stays informed about changes in policies and procedures.
Serves as the SMAT Coordinator / Mobilization Manager on a daily basis for the Duke Healthcare Preparedness Coalition. Coordinates asset deployment and demobilization. Maintains the Regional Request Procedure documentation and Regional Asset database and updates as necessary. Coordinates service to transport equipment, and develops mission packages and load charts for all mobile assets.
Identifies SMAT II team training needs through development of an annual training plan, develops and coordinates recruitment of needed team members, and delegates tasks required for team operations to subordinates as needed. Must have the ability to plan and deploy disaster medical response team and equipment anywhere in the Southeastern United States without assistance of senior leadership in the event the Regional Healthcare Preparedness Coordinator or higher management is unavailable at the time. Must have the ability to train other members of the team to serve as Team Leader in his or her absence.
Maintains team equipment and supplies in deployment ready condition at all times. Maintains accurate inventory of equipment and supplies using the NCOEMS approved Inventory Management System. Develops expenditure projections associated with the preparation of the annual grant, departmental budget, capital equipment budget, and special projects as directed by the Regional Healthcare Preparedness Coordinator. Maintains appropriate documentation for, and participates in internal, state, and federal audits.
Responsible for management of supply and equipment stock status. Determines upcoming supply and equipment replacement needs. Arranges exchange of expiring items with General Storeroom, or submits purchase fulfillment requests as needed, to maintain adequate and in-date equipment and supply levels.
Performs Receiving for all incoming items for inventory into appropriate system and proper placement within warehouse organization. In conjunction with the Assistant Regional Preparedness Coordinator / Planning, ensures that warehouse facility is maintained in a clean and organized state.
Recommends and implements SMAT II training and exercises based on identified gaps and team requests. Responsible for daily operations and management of the volunteer SMAT II Team, as directed by the regional coordinator and Medical Director. Maintains Volunteer Record Management and SMAT roster to ensure credentialing and SMAT team deployment readiness status. Responsible for badging, uniform inventory, and uniform issuance.
Selects, manages, trains, and maintains a list (to include due diligence background investigation) of appropriately licensed and experienced CDL drivers and logistical volunteers. Manages and maintains the SMAT II vehicle and trailer fleet. Works with other hospital departments and personnel to ensure CDL drivers and warehouse volunteers are authorized to operate all vehicles, and to maintain all required fleet documentation.
Attends meetings as requested by the NCOEMS Hospital Preparedness Coordinator or the Regional Healthcare Preparedness Coordinator, to include: Quarterly Healthcare Preparedness meetings, Monthly Coalition Staff Meetings (CSM), and any other meetings and conferences as directed.
Works with the Assistant Regional Preparedness Coordinator / Planning in developing community response for the Duke HPC region as directed and with the facilitation and coordination of regional disaster education, training, and exercises for all appropriate regional partners. Maintains an up-to-date working knowledge of the State Medical Assistance Resource Tracking Tool (SMARTT). Monitors NC SMARTT and WebEOC for requests and changes in the region and state.
Completes all aspects of Scope of Work as determined by NCOEMS and provides monthly situation report of job activities to the Duke HPC. Strengthens relations with stakeholders throughout the geographical boundaries of the region, and works as directed to determine what assistance may be required to update their Regional Support Plans. Completes other projects as deemed necessary by OEMS and/or the Duke HPC.
Assumes responsibility for self-directed professional growth, attending in-services, meetings and other educational offerings as required. Participates actively in professional organizations and activities. Shares information with colleagues utilizing his/her knowledge as a teacher and consultant.
Required Qualifications at this Level
Education Work requires an Associates Degree in Nursing, Emergency Management/Preparedness, Environmental Health and Sciences, Fire Protection, or related field.
Preferred: The ideal candidate will have Bachelor's Degree in healthcare or emergency management related field or an equivalent combination of education and experience.
Work requires three years experience with disaster planning, emergency management, or emergency preparedness related fields.
Training or experience in Project Management required. Prior training, certification and experience in the following areas strongly preferred: emergency planning and management, emergency medical services and/or fire services, hazardous materials management.
Experience can be supplemented with a related Bachelor's degree with a Bachelors equivalent to two years of experience.
Degrees, Licensure, and/or Certification Current licensure to practice as a Healthcare Professional in the State of North Carolina by the appropriate licensing agency. Completion of ICS 100, 200, 300, 400, 700, 800, FEMA IS 235, and HSEEP, or the ability to complete those courses within 1 year of employment. North Carolina driver's license. Maintains licensure to operate forklift equipment.
Knowledge, Skills, and Abilities Knowledge of the principles and practices of emergency services, grant administration, and project management. Knowledge of local, state and federal laws related to disaster planning and emergency services. Knowledge of current trends and developments in the field of emergency medical services and hospital disaster response planning. Knowledge of office technology and presentation software. Must possess strong public speaking and presentation skills. Strong organizational and time management skills. Strong team leadership skills and the ability to work with representatives of various organizations and divergent perspectives.
Distinguishing Characteristics of this Level N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.