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AMERICAN DENTAL ASSOCIATION
Chicago, Illinois
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Human Resources Service Center Representative Senior
DescriptionSummary:The Customer Service Representative is responsible for responding to simple and complex HR inquiries from employees and managers via telephone, chat and the web-based case management/portal. The Customer Service Representative is also responsible for processing HR transactions that support Workforce Administration and some components Recruiting & Onboarding, Learning Administration, Benefits Administration, Payroll, and Rewards including employee data security and accuracy, and employee file and HR records maintenance. This position is a full-time position and will report to the Manager of HR Shared Services. Provide accurate and efficient resolution of issues and inquiries through multiple channels (phone, email,
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