Are you interested in shaping the future of healthcare and providing exceptional health experiences to our community? Join the ChristianaCare family for endless personal and professional growth opportunities while collaborating alongside our development and clinical experts to create innovative solutions that positively impact our community's health and well-being.
The IT Team supporting Health Information Management Systems (HIMS) at ChristianaCare is seeking an experienced Senior Analyst to join their award-winning team of designers, developers, and user experience experts! As the Senior Analyst, you will have a major focus on Projects, Operational Readiness and Operations work. Applications with medium to high complexity will be the emphasis of this position.
Principal Duties and Responsibilities:
Software implementations, upgrades, configuration, and support of multiple Health Information Management Systems (HIMS) computer applications. This includes coordinating all aspects of implementing and sustaining applications in our technical environment.
Provide technical application project leadership for simple to sophisticated applications.
Collaborate with IT team and end-user professionals in the ongoing development of multiple business systems.
Stay ahead of rapidly evolving technologies and interface the various system components to produce effective and efficient solutions.
Apply business knowledge to find opportunities for improvement of existing and/or new information technology driving value to the business.
Evaluate documented resolutions and analyze root cause trends for ways to prevent repeated future problems.
Perform Operational Readiness duties on HIMS applications via on call rotation.
Maintain strong communications on all levels to ensure a productive and collaborative environment.
Provides mentorship and leadership to other application analysts to pursue and solve difficult problems, while implementing and maintaining applications.
Bachelor's degree in Computer Science or related field; or equivalent experience.
Expert level troubleshooting skills, with a logical approach ability to look at the big picture.
Knowledge and experience with Microsoft systems and client/server technologies in a corporate network environment.
Demonstrated understanding of interface concepts and support needs.
Strong workflow/data flow analysis skills, problem-solving skills and ability to acquire a solid understanding of departmental operations.
Demonstrated ability to use a variety of technology-based tools and techniques. Self-motivated to learn and apply current technical facilities as they become available and implemented.
Must be a committed, enthusiastic team player, with a focus on customer satisfaction.
Must possess strong interpersonal communications skills in all settings with the ability to work constructively with customers under adverse and difficult situations.
Demonstrated ability to relate technology to the customer so that they are comfortable with using it and perceive value in the service provided.
Proven ability to manage vendor relationships.
Ability to work in a multifaceted and changing user environment and be committed to corporate IT standards.
Ability to handle multiple challenges.
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.