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Dana-Farber Cancer Institute

Boston, Massachusetts

Salinas Valley Memorial Healthcare System

Salinas, California

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National Jewish Health

Denver, Colorado

Heart Institute of the Caribbean

Kingston, Jamaica

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Carson Valley Medical Center

Gardnerville, Nevada

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Aha Media Group

Nationwide

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Kootenai Health

Coeur d'Alene, Idaho

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AdventHealth

Fletcher, North Carolina

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Vanderbilt Health

Nashville, Tennessee

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AdventHealth

Burleson, Texas

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AdventHealth

Altamonte Springs, Florida

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AdventHealth

Crowley, Texas

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Vanderbilt Health

Nashville, Tennessee

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Veterans Affairs, Veterans Health Administration

Lexington, Kentucky

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Baylor Scott & White Health

Dallas, Texas

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AdventHealth

Altamonte Springs, Florida

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Member Services Representative
DescriptionSummary:The Customer Service Representative answers all incoming calls from sponsors, members, and providers, researches claim status, and assists in bringing resolution to claim problems.This position is also responsible for maintaining positive relationships with physicians, providers, and practice managers within the provider network. Provides high quality service daily to all callers. Assists with special projects as assigned.Answer incoming calls from members and providers and establishing/maintaining good rapport while balancing 2-3 phone queuesProvide accurate information regarding eligibility, benefit verification, network and contract status to callersProvide information to callers conce


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