Engagement Specialist Health Park Clermont FT Day and Evening
Location: Clermont, Florida
Internal Number: 21038956
Engagement Specialist – Health Park Clermont
Location Address: 1919 E HIGHWAY 50, Clermont, 34711
Top Reasons To Work At AdventHealth Partin Settlement Health Park
Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
Fulfilling work with people who treat you like family.
Excellent benefits, market-driven wages and career development opportunities.
Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
Opportunities for advancement as we expand our network across the nation.
Full Time Day and Evening Shift - 36 hours per week
You Will Be Responsible For:
Serves as a brand ambassador for the Health Park, enlivening our Mission, Vision, Values, and Service Standards; serves as a liaison between consumers and AdventHealth entities
Proactively guides consumers through their Health Park experience, providing information about services, hours of operation, and highlighting features, events, engagement tools, etc.
Assists consumers in the scheduling of appointments if needed and maintains knowledge of scheduling policies and procedures.
Confirms patient demographics and account information is accurate and completed prior to visit.
Provides support in the execution of Health Park signature experiences
What You Will Need:
Ability to work in multiple computer systems as well as adapt to technology updates
High school graduate with 2-years of healthcare experience or 2-years of hospitality experience
Or Associate degree with 1-year of healthcare experience or 1-year hospitality experience
Bachelor’s degree Preferred
Must maintain current BLS certification. If certification is not current at time of hire, employee must obtain a valid card within their first ninety days
The Engagement Specialist, under the general direction of the Health Park Manager is responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for all entities within the Health Park. The Engagement Specialist is responsible for enlivening our Service Standards of Keep Me Safe, Love Me, Make it Easy, and Own it for every person, every time. In addition to the expectations listed below, the Health Park Engagement Specialist will support other needs as directed.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.