The primary responsibility of the Epic Application Analyst I is to configure and provide fundamental functional and technical support for the specific application or set of applications to a variety of business and clinical users. Collaborate with end users to understand the workflow and its interdependencies and make corrective adjustments or enhancements. The Epic Analyst I is the central point of communication for an assigned set of users and will coordinate all activities on behalf of the IS organization. Assists with the analysis, recommendations for corrective actions and resolution of problems within the software applications, and provides support for normal maintenance of upgrades, and system maintenance.
The ideal Epic Application Analyst I demonstrates ability and experience understanding end user workflow and owning the technical components of that workflow, works well in team environments.The candidate has demonstrated customer-oriented service excellence principals, self-motivated individual who can identify and resolve issues, and advance personal knowledge, able to execute complex tasks through organization and details driven approach. Demonstrated excellent interpersonal communication skills, a quick learner of software and information technology, motivated to learn new applications with the Epic application knowledge to build, test, support and train.
Specialty/Department/Practice -Medical Group Patient Access
Shift/Schedule - Full Time - Days Shift (example: 8am - 5pm) - REMOTE (must be available during clinic hours)
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!