The Director IS, Cloud & Architecture determines the strategic direction and day-to-day operations of all cloud platforms and associated technologies to meet the needs of users throughout the BSWH System. They evaluate the use of technology and trends to determine priorities, allocate resources, establish project schedules to ensure their timely completion, maintain the integrity and security of the systems, and make recommendations to keep the System current with technological advances. The leader chosen for this role will have experience establishing and executing a cloud strategy built on IaC, automation, and standardization across multiple cloud platforms both on and off-premise. This leader will also drive architectural standards for the entire System and lead the Architectural Review Board (ARB).
Direct the implementation of a defined cloud strategy including procurement, infrastructure, procedures, and standards while aligning the operational budget incorporating the following areas:
MutiCloud (Azure, AWS, GCP, OCI, and private)
System and Process Automation
Cloud-Native Development Enablement
Infrastructure as Code
Build and deploy standardized and consistent cloud strategy that maximizes technology and investments in the current platforms including Azure and OCI, but maintains flexibility to continue to expand into newer offerings like AWS and GCP.
Develop cloud migration patterns for a range of applications including distributed, database, big data, and AI applications.
Leadership for establishing a consistent and progressive strategy and architecture to maximize the use of automation tools (Ansible, VRA/VRO, etc.) for both platforms and business processes.
Build and lead a team of industry and technology experts aimed and creating the platforms to support the continued growth of the System including software-define solutions and API integration with standard ITSM tools
Define and build a practice of foundational enterprise architecture for all towers of the organization.
Lead the architecture review board and support aligning and consolidating technologies across the enterprise.
Work closely with the Digital Health Organization to support the forward thinking, cloud-first approach required to continue increasing patient value and improving experience.
Develop short- and long-term strategic departmental plans that support overall BSWH direction and patient care.
Undertake day to day resource management and projection management against known business load while managing expectation and ensuring commitments to other departments can be met.
Consulting with other senior management within the Technology and Infrastructure department.
Monitor and report overall performance of information systems projects/programs on a regular basis to ensure quality, efficiency and accuracy.
Investigate and resolve complex problems and coordinates efforts to provide innovative strategies and solutions.
Communicate with customers providing customer service, serving as trusted advisor, and resolving problems to customers satisfaction.
Regularly report to the ISLC the financial status of each pillar and identify areas of deficiency and Key Performance Indicators for IS and aligns them to industry benchmarks.
Participate with external organizations to keep abreast of industry standards regarding key performance indicators and benchmarking.
Act as an IS liaison with other organizations (both internally and externally) to identify and quantify business issues associated with specific projects/or operations, and sets/implements strategic technical direction in support of business requirements.
Partner with leadership to finalize standards to ensure long-term sustainability, strategic alignment, and cost effectiveness of proposed enterprise and departmental standards.
Ensure expenditures are within the financial guidelines established in the capital and operating budgets.
Communicate vision, goals and strategies to build awareness and commitment within the department. Maintains open communication channels to keep staff adequately informed.
Responsible for human resources functions, including interviewing, hiring, counseling, appraising, and terminating employees. Identifies personnel development needs, provides training opportunities, and conducts annual reviews for employees. Promotes staff retention and career development.
Collaborate with IS Management as well as Corporate Finance to ensure that funding is acquired and appropriately controlled for projects that are aligned to strategy.
Conduct a detailed evaluation of the market trends and leading vendor capabilities, a detailed evaluation of the current state of business intelligence / reporting capability across the organization.
Performs other position appropriate duties as required in a competent, professional and courteous manner.
Google Cloud Platform
Amazon Web Services
Nutanix Private Cloud
ITSM & Provisioning Tools
KNOWLEDGE, SKILLS, and ABILITIES:
5-7 years of director-level experience in a cloud technologies leadership role.
Deep understanding of the technologies in the outlined scope, specifically as it pertains to public cloud offerings and automation tool sets.
Program management - Skilled program manager with the ability to articulate business needs and develop detailed specifications and project plans in conjunction with multiple teams, while ensuring milestones are met and end products meet customer needs/expectations; ability to apply critical thinking and problem-solving skills to resolve project risk and issues.
Communication - Exudes mature business acumen; effective at providing timely, concise, audience-appropriate information orally and in writing; able to communicate and manage a large audience to complete business and IS objectives; aware and able to handle political climates.
Relationship Building - Strong collaboration and team-building skills with a track record of building strong, enduring relationships with multiple teams and business customers.
Productivity - Responsive to leadership and staff; able to maximize time to produce comprehensive, polished deliverables and on target operational results.
Customer focus - Skilled and committed to setting customer expectations and meeting expectations of internal IS and business customers; able to perceive and address the long-term problems and pain points of the business effectively.
Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for multiple teams.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!