Epic Clinical Analyst Intermediate | AdventHealth Information Technology
Location Address: Virtual - local to Central Florida
Top Reasons to Work at AdventHealth Corporate
Immediate Health Insurance Coverage
Career growth and advancement potential
Award-winning IT Department
Full-Time, Monday – Friday
You Will Be Responsible For:
Demonstrates proficiency or advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products
Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements
Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality
Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools;identifies and implements requested changes to the system
Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.
Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required
Troubleshoots issues or system deficiencies and initiates escalation procedures with minimal supervision as required. Provides recommendations for resolution of the problems found
Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
Provides guidance and acts as a resource for other analysts, project managers, and consultants
Actively participates in project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.
Participates in the on-call responsibilities in support of a 24hrs/7days-production systems environment; acts as the primary support contact for the application's end-users
What You Will Need:
Education and Experience Required:
College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related is required
Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.
Epic Certification or ability to complete within 3 months of completing classes
Licensure, Certification or Registration Required:
Maintenance of current licensure or certification related to area of specialty (OT, PT, SLP, RN, RPH, RT, ARRT, etc.)
Epic Certification in area of responsibility
Certified – At-Epic trained
Knowledge and Skills Required:
Epic Certification or ability to complete certification within 3 months of completing classes
Advanced knowledge of Microsoft suite of products
EMR application/implementation experience.
Experience communicating complex technical concepts to a non-technical audience
Demonstrated creative problem-solving approach and strong analytical skills
Must have strong written and verbal communication skills
Work with minimal guidance
The Epic Information Systems Clinical Intermediate Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, build, test, train, implement, evaluate, and maintain Epic and other associated systems.
The Epic Information Systems Clinical Intermediate Analyst must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.