* Integrity: I am honest and ethical in all I say and do!
* Compassion: I will exceed my customer’s expectations by providing spiritually driven, compassionate care.
* Accountability: I hold myself accountable for all my actions.
* Respect: I treat every individual as a person of worth, dignity and value.
* Excellence: I will exceed the expectations of the patients and family we serve and measure
this service through continuous surveying of patient satisfaction.
Demonstrates effective communication skills; is able to report and convey required information either verbally or in writing; maintains required level of confidentiality; consults with and/or advises appropriate personnel of situations requiring follow-up or attention.
Conforms to all Adventist Health System corporate/Florida Hospital Heartland Division organizational and departmental policies and procedures including but not limited to:
AHS Code of Conduct as outlined in the “Guidelines for Employees” handbook.
Establishes and maintains a history of regular attendance; makes appropriate use of PDO and observes department call-in procedures for absence; establishes and maintains punctual work habits. Exhibits timely arrival and departure and dependable time habits including meal and other breaks.
Attends/participates in mandatory facility-wide and department training/meetings as required (including but not limited to: Net Learning, safety training, etc.). Is able to demonstrate and apply knowledge of fire, safety, security and disaster procedure regulations as presented in orientation and as pertains to each work area.
Supports departmental and organizational Mission through:
Appropriate use of resources
Aiding team members
Accepting work or schedule assignments
Participating in process and performance improvement as required
Required to respond to emergency situations (i.e., disasters, hurricanes, etc.) by reporting to department and staying until the crisis is over or your position is covered by incoming personnel. This is a mandatory requirement. Refusal to respond may result in termination.
9. Contributes to the successful achievement of department-stated goals and objectives and will
facilitate staff cohesiveness and communication.
Responsible for telephone communication for entire hospital, to handle in-house paging and beeper function to ensure proper communication throughout the hospital and to staff physicians. To handle incoming and outgoing calls courteously and promptly.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.