SHSMD Career Center

Description Senior Patient Service Specialist- Vanderbilt Health On-Call- PT Days Job Summary: Sr. PSS is responsible for providing a great first interaction with patients over the phone. This individual is responsible for checking in and checking out patients, managing good clinical flow, scheduling follow-up appointments, communicating with providers and Administrative Leaders. Responsibilities include inbound and outbound telephone calls, appointment scheduling through clinical communication or direct requests, and template management. View how Vanderbilt Health employees celebrate the difference they make every day: Discover Vanderbilt University Medical Center: