Position Summary: The Unit Secretary is a member of the health care team working under the direct supervision of the Clinical Director or charge nurse and performs receptionist and secretarial duties on the patient care unit while functioning as the focal communication source in the nursing station. This position is also responsible for continuous observation of telemetry monitoring and recognition of cardiac dysrhythmias. This position requires a service-oriented individual with strong interpersonal skills for the purpose of supporting care delivery and services to patients from diverse ethnic and social groups. Independent decision-making is expected in the execution of daily routine duties. Decisions regarding patient care or services require the review and approval of the Registered Nurse. Internal contacts may include patient care and all other department's staff and management. External contacts include physicians, patients, families and visitors.
Minimum Requirements: - Basic knowledge and ability to perform specified tasks- Knowledge of medical terminology- Knowledge of appropriate and customer service oriented telephone etiquette- Skill in computer usage including work processing and other office equipment- Skill in time management- Skill in problem solving- Ability to work in an independent manner with little or no direct supervision- Ability/willingness to gain competency in job duties- Ability to work independently and take initiative- Ability to willingly accept responsibility- Ability to set priorities and use good judgment
Education/Licenses/Certifications:- High school graduate or equivalent preferred- Graduate from an approved Unit Secretary program- On-the-job training provided for those with previous applicable medical background
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.