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Legato Healthcare Marketing

De Pere, Wisconsin

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Illinois Health and Hospital Association

Naperville, Illinois

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North Kansas City Hospital

North Kansas City, Missouri

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North Kansas City Hospital

North Kansas City, Missouri

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Virginia Commonwealth University

Virginia

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Stanford Health Care

Menlo Park, California

Carle Health

Champaign, Illinois

Dana-Farber Cancer Institute

Brookline, Massachusetts

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University of Florida College of Medicine

Gainesville, Florida

UF Health

Gainesville, Florida

Emory Healthcare

Atlanta, Georgia

North Kansas City Hospital

North Kansas City, Missouri

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Intermountain Healthcare

Las Vegas, Nevada

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AdventHealth

Tampa, Florida

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CHRISTUS Health

Irving, Texas

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MultiCare Health System

Tacoma, Washington

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Customer Service Advocate I - Community Health Choice
JOB SUMMARY: Responsible for accomplishing their primary goal of providing support and rendering Excellent Customer Service by addressing all Health Plan Member's calls related to inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation and the status of authorizations for medical care. Serving assistance to one/maximum two Lines of Business Maintains confidentiality per HIPAA guidelines. MINIMUM QUALIFICATIONS: 1. Education/Specialized Training/Licensure: High School Diploma or GED equivalent 2. Work Experience (Years and Area): One (1) year member/customer service experience in a call center or in a face to face setting. 3. Management Experience (Years and Area): N/A SPECIAL REQUI


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