HR Employee Service Center Representative (Hybrid role)
Description HR Express Services Center - Hybrid role (few days in the office, a few days work from home) JOB SUMMARY: Serves as initial contact for inquiries into Human Resources (HR) processes or policies with occasional guidance. Responds and guides customer needs. Coordinate and communicate with the appropriate areas. KEY RESPONSIBILITIES: Collects information, asks clarifying questions and applies critical thinking skills to understand needs and expectations and identify HR issues and concerns. Locates solutions to customer inquiries using knowledge base or follow escalation procedures as appropriate. Responds consistently to various HR related requests
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