Description JOB SUMMARY: The Virtual Desktop End User Engineer provides day-to-day maintenance, testing and validation of existing end user technologies and the management systems with occasional guidance. KEY RESPONSIBILITIES: Serve as the VUMC IT Desktop Engineering virtual technical support for the VUMC IT Enterprise Virtual Environment in support of over 30,000 Virtual Machines in 2 data centers. Sustain the Virtual Environment. Support major incidents pertaining to Virtual infrastructure. Performing daily system monitoring Performing advanced troubleshooting and root cause analysis to expedite incident resolution. Develop scripts to gain efficiencies for reporting and a
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