SHSMD Career Center

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday-Friday

The role you’ll contribute:

The Centralized Payment Posting team is responsible for payment posting activities for the majority of AdventHealth services provided. These activities include posting insurance and patient payments, managing patient refunds and credit balances, patient and insurance correspondence, reconciliation, and other miscellaneous functions. AdventHealth services included in the Centralized Payment Posting activities are hospital, physician, urgent care, home health, hospice, among others. The Supervisor oversees a team of staff responsible for accurate and timely execution of the payment posting and reconciliation activities

The value you’ll bring to the team:

• Provide leadership and support to staff responsible for posting activities, including proactive training and guidance, troubleshooting support, issue escalation, and project prioritization
• Identify and help resolve problems in the payment posting processes and when appropriate, identifies and initiates change to prevent future problems or improve existing processes
• Assist Centralized Payment Posting (CPP) manager in department compliance with established policies and procedures of
• AdventHealth and helps ensure that all policies and procedures reflect compliance with government regulations
• Collaborate with other CPP supervisors on CPP operational and strategic matters

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Bachelor's degree in Healthcare Administration, Finance, Business Administration, or equivalent degree from a four-year accredited university or college; or Associate's degree in Healthcare Administration, Finance, Business Administration plus three years of relevant work experience; or six years of relevant work experience in lieu of a Bachelor's degree
• Minimum two years of experience in healthcare revenue cycle or payment posting operations

Preferred qualifications: 

• Basic knowledge of insurance billing practices
• Understanding of file formatting and interpretation of insurance Explanation of Benefits (EOB)
• Clear understanding of payer adjudication and file flow that may include clearinghouses and other third party intermediaries.
• Ability to communicate effectively both orally and in writing
• Technical Skills