SHSMD Career Center

Position Summary

The Director, Sports Physical Therapy Services is responsible for leading the operational and strategic growth of the Phoenix Children’s Sports Therapy service line and provides high level decision making to ensure operational effectiveness of the service line. The Director of Sports Physical Therapy is accountable for continuous improvement of sports therapy to produce quality outcomes that meet/exceed the needs and expectations of those served by Phoenix Children’s Hospital. Must collaborate effectively and build collegial relationships with internal and external stakeholders ensuring optimal coordination of care and strategic positioning. Responsible for the overall clinical quality, integrity, service excellence and financial viability of Sports Therapy programs at all sites of service to ensure the customer’s and enterprise’s expectations are met. Plans, develops, implements and monitors appropriate provision, documentation, billing of clinical services and customer relations. Identifies new opportunities and implements growth strategies, as well as evaluates effectiveness of employees and ongoing programs.

Education

• Graduate from accredited Physical Therapy, Occupational Therapy or Speech Therapy Program. (Required)
• Master's in healthcare administration, Business Administration or equivalent. (Preferred)

Experience

• 10 or more years of progressively responsible and relevant experience, including a minimum of 7+ years of leadership experience in rehab services. (Required)
• Management experience in sports PT program within a multi-site organization. (Required)

Certifications

• Current State of Arizona license in Physical Therapy or ability to obtain by start date. (Required)
• Current BLS certification for Health Care Provider from the American heart association by start date. (Required)
• Current Specialty Certification in Physical Therapy as a sports certified specialist. (Preferred)
• Advanced Specialty Credentialing in strength and conditioning, sports performance and enhancement CSCS, PES, or CES. (Preferred)

Special Skills

• Comprehensive and thorough understanding of all elements of health care delivery, including strategy, business planning, operations, and financial conditions for Sports PT. Knowledge of Sports PT services. Knowledge of computer systems and software used in functional area and demonstrated computer skills. (Required)
• Strong organizational and interpersonal skills. Ability to determine appropriate course of action in more complex situations. Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work. Ability to complete work assignments accurately and in a timely manner. (Required)
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner. Strong ability to work collaboratively with medical staff and leadership. Ability to maintain confidentiality of all medical, financial, and legal information. Demonstrated leadership ability and success managing change. Ability to drive change and be flexible to new concepts and ideas. Ability to manage results, processes and relationships while driving to identified outcomes. (Required)
• Ability to communicate effectively, both orally and in writing, with solid writing skills and the ability to write/edit all kinds of copy that clearly articulates the organization’s value to both internal and external audiences. (Required)
• Knowledge of the approaches and methods of process improvement, including planning, setting priorities, systematic performance assessment, implementation based on such assessment, and maintaining achieved improvement. (Preferred)