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The Sontag Foundation & The Brain Tumor Network Logo
The Sontag Foundation & The Brain Tumor Network

Ponte Vedra Beach, Florida

Centura Health

Centennial, Colorado

LifeBridge Health

Maryland

Virginia Commonwealth University

Richmond, Virginia

Beacon Health System

South Bend, Indiana

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Upson Regional Medical Center

Thomaston, Georgia

Blue Shield of California

Remote , California

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Bayhealth

Dover, Delaware

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Bayhealth

Dover, Delaware

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ChristianaCare Health System

Wilmington, Delaware

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SCL Health

Billings, Montana

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AdventHealth

Orlando, Florida

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CHRISTUS Health

Irving, Texas

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AdventHealth

Altamonte Springs, Florida

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Harris Health System

Houston, Texas

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AdventHealth

Tampa, Florida

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AdventHealth

Altamonte Springs, Florida

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Community Medical Centers Inc.

Stockton, California

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Customer Service Advocate II - Community Health Choice
JOB SUMMARY: The Customer Service Advocate II is a position within the Community Health Choice Customer Service Center that is primarily responsible for, but not limited to responding to incoming hotline inquiries as they relate to benefits and eligibility verification, claim status (with the ability to identify if a claim requires reconsideration), authorization status, and complaints, accurate documentation recording of all calls; effective follow-up of calls, as required; and proper electronic routing with effective documentation skills while maintaining confidentiality per HIPAA guidelines.MINIMUM QUALIFICATIONS: Education/Specialized Training/Licensure: High School diploma or GED.


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