SHSMD Career Center

POSITION SUMMARY:

As a member of the CMCs leadership team, the Associate Director of Clinical Services Assistants Provides supervision and support of the Medical Assistants, the largest workgroup at CMC. This position helps to supports an interdisciplinary team approach to the delivery of care to patients, families and the community. This position focuses on creating clinically competent, team-based medical assistant clinical practice in the individual clinics. This includes supporting an environment in which collaboration is valued and excellence in clinical care, education, and innovation is promoted and achieved in clinical practice. The Associate Director of Medical Assistants reports to the Chief Nursing Officer (CNO).

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities:

• Knowledge of group dynamics, interpersonal skills, and supervisory techniques
• Knowledge of the techniques and models for clinical service delivery emphasizing professional and para-professional staff
• Skill in leadership, communication, training, change management and team development
• Skill in conflict management/ resolution
• Skill in computer software applications such as word processing, data base, spread sheet, and scheduling
• Skill in systems analysis and systems development
• Ability to deal effectively with persons of diverse educational and cultural backgrounds
• Knowledge of principles and practices of nursing that optimize patient care
• Skill in the direct provision of nursing and nursing support services to patients

TYPICAL PHYSICAL DEMANDS:

May require sitting for long periods of time. Occasional bending, stretching, or lifting. Requires frequent walking and standing for prolonged periods of time. May require lifting and carrying items which weigh up to 50 pounds. Vision must be correctable to 20/40 and hearing must be in the normal range for telephone contacts. Requires the ability to work under stressful conditions. Requires the ability to drive to other corporate locations, to fly to out-of-town conferences, and to work evening or weekAends as needed

TYPICAL WORKING CONDITIONS:

Clinic and office environment with occasional work perAformed at other agencies such as schools, housing programs, or outside where exposure to rain, heat, dust, wind, pestiAcides, pollens, blood borne pathogens, toxic chemicals, and toxic waste may occur. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment