SHSMD Career Center

The incumbent will serve as a Supervisor for the Sterile Processing Service (SPS) management team, Ambulatory Care Clinics, CBOCs, and the Operating Room (OR) within the VA Western, NY Healthcare System. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and/or Education (1) Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; or (2) Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. c. Certification. Preferred but not required. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-08 Supervisory Medical Supply Technician (Sterile Processing) (a) Experience. One year of experience equivalent to the next lower grade level. (b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: 1. Ability to manage, interact and deal with individuals of varying backgrounds. 2. Ability to direct staff and manage tasks to be completed. 3. Ability to oversee and supervise all aspects of decontamination, preparation, sterilization, monitoring, and distribution of RME. 4. Ability to perform a full range of supervisory duties, including assigning, planning and evaluating work, recommending awards, approving leave, identifying training needs, and resolving staff issues. Preferred Qualification. Possession of, or working towards a National SPS Technician Certification from HSPA or CBSPD. References: VA Handbook 5005, Part II Appendix G47 The full performance level of this vacancy is GS-08. Physical Requirements: See VA Directive and Handbook 5019 ["Responsible for the direct supervision of day-to-day operations in SPS, regardless of tour of duty, including Reusable Medical Equipment (RME) reprocessing for all clinical services. Operationalizes the quality assurance program in daily practice in order to ensure that the right instrument, is in the right condition, is in the right place, at the right time. In conjunction with the Reusable Medical Devices (RMD) Educator, the Supervisor will be responsible for operational deployment of a comprehensive training program for all SPS staff. Communicate daily with customers in order to ensure open communication that results in uninterrupted and consistently accurate flow of necessary RMD supplies for procedures. Plans work to be accomplished by subordinates, sets and adjusts short term priorities and prepares schedules for completion of work. Plans and assigns work on a daily, weekly, monthly and annual basis and adjusts assignments during a work day to alleviate choke points in reprocessing activities. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, staff designation as competent to complete and task, and the capability of the employee. Participates in Interview Panels and makes recommendations regarding hiring decisions. Provides recommendations regarding promotion and advancement of the Medical Supply Technicians on respective shifts. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher-level supervisor or manager. Identifies developmental and training needs of employees, providing for and arranging for needed development and training. Finds ways to improve production or increase the quality of work directed and assists in development of performance standards. Establishes guidelines and performance expectations for staff, which are clearing communicated through the formal employee performance management system. Observes workers' performance, demonstrates and conducts work performance critiques. Provides informal feedback and evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to technical work and administrative matters. Provides training to subordinates to fully comply with provisions of safety regulations. Makes operational decisions based upon findings, observations or problems presented by subordinate technicians and direct observation. Advises the Assistant Chief and Chief, SPS of problems in the organization's activities, and provides input to the Assistant Chief that may lead to disciplinary actions, such as counseling and formal disciplinary action, within the framework of progressive discipline; recommendation may include termination, especially separation during the probationary period. Directly oversees the work of employees under his/her supervision, orients new employees to their duties, validates competencies of employees, identifies equipment requirements, and recommends methods to improve the quality and productivity of the service. Work Schedule: Monday - Friday (7:00am - 3:30pm)\nTelework: Not Available\nVirtual: This is not a virtual position.\nRelocation/Recruitment Incentives: Not Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]