SHSMD Career Center

Description

Develops, implements and evaluates employee development plans and programs to support organizational needs. Monitors employee development and training programs, assesses needs and results, develops new programs and modifies existing programs.

Scope: Facilitates routine offerings; develops low complexity instructor led courses; and serves as consultant for basic level and audience offerings.

REPRESENTATIVE RESPONSIBILITIES

TCI???Training and Facilitation
Provides training or facilitation services to a designated audience with a designated topic.

???Program Development
Participates in planning, creation, design and development of programs and materials. Leads the effort for updating programs/materials and for non-complex new course requirements.

???Collaboration
Collaborates with others and serves as a resource for adult learning models related to facilitation and basic instructional design.

???Issue Resolution
Trouble shoot problems as they arise.

???User Support
Provides end-user support and meets service level agreements

Qualifications

EDUCATION/EXPERIENCE

Required:

• Bachelor's degree in a related field
• 0 - 2 years of work experience in a related job discipline

Preferred:

• Currently certified as an instructor for the Therapeutic Crisis Intervention (TCI) program from Cornell.
• De-escalation experience
• Patient experience