Members of the MemorialCare Epic Population Health job family, work side by side with our end users to install the Epic software, help lead and manage workflow/software changes, and ultimately transform the way that MemorialCare provides healthcare. MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users.
The Epic Specialist – Healthy Planet will drive collaboration across MemorialCare to ensure that Epic and its integrations are designed for interoperability, per defined policies, as well as industry best practices. With their recognized mastery knowledge of Population Health, they will positively influence change for end users that maximizes the value of the system. The Epic Specialist – Healthy Planet is responsible for developing and implementing an enterprise data strategy that aligns information assets with business and technology strategy. They apply in-depth knowledge of EpicCare and Healthy Planet applications to ensure effective and optimal use of systems. It is essential for this individual to be highly collaborative as they need to influence senior business leaders, functional leadership, as well as project and application managers.
Essential Functions and Responsibilities of the Job
Apply in-depth knowledge of Healthy Planet and EpicCare applications to ensure effective and optimal use of Epic providing recommendations on how the system can remain efficient and economical.
Stay aware of current and emerging data technologies and trends, and Epic changing functionality to provide advice to MemorialCare based on these modifications.
Lead internal projects providing regular reports of status and escalating as necessary.
Maximize the maintainability of Epic, keeping customization at a minimum.
Provide high-level customer service; accountable for end-user satisfaction and the success of assigned projects.
Act as user liaison between professional departments and Information Systems.
Be at work and be on time.
Follow company policies, procedures and directives.