Clinical Epic Analyst-Remote - (Brentwood, Tennessee, United States)
Location: Brentwood, Tennessee
Internal Number: 30592688256
Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.
Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.
Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Clinical Applications Analyst to join our team remotely.
About the role: This infrastructure role is part of the Clinical Applications & Delivery team and will participate in the planning, organizing, and enhancement of Clinical Application workflow and content at Premise Health Centers. The Clinical Informatics Specialist interfaces & collaborates with Implementations, Client Reporting, Application Training, IT, CPM, Billing & Coding, and Medical Leadership teams.
Plans, design, implement, maintain, and provide ongoing optimization and support for clinical application software.
Consults with users to identify current operating procedures and to clarify program / application needs and objectives.
Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
Performs builds, upgrades, and system enhancements as needed.
Supports applications throughout all phases of implementation.
Delivers post-implementation support, troubleshooting, and maintenance.
May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections.
May require other duties as assigned.
Bachelor’s degree preferred, or equivalent experience.
Requires 3 to 7 years of related experience.
Possess in-depth clinical application knowledge and experience.
Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
Basic presentation skills
Ability to interact and develop relationships with intra-departmental teams
Effectively communicate in both oral and written form to a widely diverse audience
Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to complete work assignments in a timely manner as assigned by supervisor
Excellent customer service skills
Ability to multi-task effectively in a rapidly changing environment
Ability to embody Premise Health’s cultural beliefs (Respectful, Accountable, Courageous, Ethical, Engaged, Innovative, Quality-Focused)
Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.
Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Compensation is between $60,000 to $80,000 annually. Premise offers a comprehensive benefits package to all full-time team members including Medical, Dental, Vision, 401K, Paid Time Off, Paid Holidays, annual CEU/CME allowance, and Tuition Reimbursement. Benefits offered to part-time team members include 401K, Paid Time Off, Paid Holidays and annual CEU/CME allowance. PRN team members may also enroll in 401K.
To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine. Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process. *Except where a reasonable medical or religious accommodation can be granted.