SHSMD Career Center

About WakeMed:
About WakeMed Health & Hospitals
Serving the community since 1961, WakeMed Health & Hospitals is a nationally recognized, private, not-for-profit health care organization founded and based in Raleigh, N.C. The largest health system in Wake County, WakeMed exists to improve the health and well-beingof our community by providing outstanding, compassionate, patient- and family-centered care to all. The 919-bed system comprises a network of facilities throughout the Triangle area, delivering health and wellness services that bring added value to the communitieswe serve. WakeMed is a leader in cardiac and vascular care, women's and children's services, emergency medicine and trauma care, physical rehabilitation, orthopaedics and neurosciences. Specialty facilities include the WakeMed Heart Center, Children's Hospital,Women's Pavilion and Birthplace, Rehabilitation Hospital, Adult and Children's Emergency Departments and a Level 1 Trauma Center. WakeMed's team of more than 9,400 employees, 2,000 volunteers, 1,300 affiliated physicians, and the more than 300 physicians employedby WakeMed Physician Practices use the most advanced technologies along with the best minds and the biggest hearts to ensure the finest quality in health care and community health. For more information, visit www.wakemed.org.

As an Equal Opportunity Employer, WakeMed provides an inclusive work environment that
promotes the valuing of differences, respect for people and cooperativeness among our diverse
workforce. WakeMed does not discriminate against any employee or applicant in any terms or
conditions of employment. All applicants/employees are considered for employment, transfer,
promotion or training without regard to race, religion, color, gender, gender identity/expression,
genetics, sexual orientation, age, pregnancy, national origin, disability or veteran status.

Position Information:
The Operations Supervisor oversees the daily operations of the Critical Care Transport program assuring departmental policies, procedures, and standards of care are met. The Supervisor will assist in the administration, supervision, and evaluation of patient care and employee performance under the direct supervision of the Manager. Provides daily support and guidance to care givers and customers through continuous contact. Will assist personnel with opportunities for professional growth and development with necessary coaching and mentoring. Participates as directed in WakeMed Health & Hospitals initiatives, public and community relations. Maintains clinical and professional competencies as appropriate to age, developmental and special needs patients and performs duties of a registered nurse or paramedic to include all aspects of the nursing or paramedic care process.

Experience Requirements:
5 Years Clinical - Emergency Medical Technician - Paramedic Required - And 1 Year Clinical - Critical Care Transport Required - And Leadership Preferred

Education Required:
Bachelor's Degree Healthcare Required

Licensure/Certification Requirements:
Emergency Medical Technician - Paramedic Required - And Maintain Vehicle Operator Insurability Required

Hours of Work:
Nights scheduled

Weekend Requirements:
Every Third

Call Requirements:
as needed