SHSMD Career Center

Company Overview

At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.

In compliance with applicable New York and New Jersey State regulatory authorities, COVID-19 vaccination (2 doses of either the Pfizer or Moderna vaccine or one dose of the Johnson & Johnson vaccine) is mandatory for all MSK employees, contingent workers, and volunteers. Exceptions are permitted for those employees who request and receive an approved medical or fully remote exemption.

*Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.

Note: Individuals are eligible to receive a COVID-19 booster five months after receiving the second dose of either the Pfizer or Moderna vaccine or two months after the J&J vaccine.

Job Description

Are you seeking a new opportunity in patient finance? Passionate about assisting patients with their financial questions as they navigate treatment? If so, join our Patient Revenue Department and become our next Patient Financial Coordinator!

You Are:

• Detailed, results-oriented, and organized with a high standard of accuracy
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances
• An excellent communicator with good written and verbal skills
• Able to exercise judgment with autonomy when handling sophisticated situations

You Will:

• Contact patients via telephone prior to their scheduled appointment to acquire demographic and financial information
• Discuss financial options with patients who are considering additional services at MSK
• Provide patients with information regarding hospital billing and other administrative procedures
• Generate Medical Record Numbers as requested by any clinical areas that may need tests reviewed
• Advise patients about their financial responsibilities, options and actions to be taken

You Have:

• Associate's degree and 1-3 years of experience in patient finance is strongly preferred
• The drive to provide outstanding patient service
• Available for flexible scheduling Monday-Friday between 7:30AM-7PM and occasional Saturday rotation

Benefits

Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability |

We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. It's important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

Our Hiring Process

You review the posting, agree it sounds like a great fit & apply. If your profile aligns, we will contact you to schedule a phone interview. After speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video. If both you and the hiring manage feel the position is a fit, our Talent Acquisition team will perform reference checks, make an offer, and discuss onboarding and orientation.

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.