SHSMD Career Center

Physician Office Supervisor Family Medicine 

The value you’ll bring to the team:

• Supervises the physician affiliate office/department in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Regularly reviews charge, scheduling and other financial reports along with billing practices to assure physician and office reimbursement is appropriate
• Assists the Practice Manager and/or Director of Practice Operations in preparation of annual budget, as requested
• Properly prepares check requests along with office and/or physician Expense Reports and Petty Cash Reimbursement/Reconciliation form in accordance with policy
• Demonstrates ability to read and understand expense reports and works with Practice Manager and/or Director of Operations regarding variances. Understands budgetary limitations and helps office to maintain budgetary limits.
• Properly processes invoices for payment in accordance with hospital policy
• May prepare and track data which reflects turnaround time and test results.
• Is responsible for training, development and assignment of tasks to the physician affiliate office staff.
• Provides input for employee periodic and annual evaluations
• Participates in monthly staff meetings.  Minutes and a roster are maintained.
• Coordinates completion of employee competencies in a timely manner
• Prepares, updates and tracks department schedules to ensure adequate staffing coverage in practice to include on-call schedules, prn staffing and PDO days for employees and physicians.
• Demonstrates ability to interpret and enforce Florida Hospital Memorial Medical Center and HealthCare Partners policies and procedures.
• Properly completes Time and Attendance for employees as may be assigned
• Maintains medical records in compliance with Florida Hospital Memorial Medical Center, HealthCare Partners, TJC and HIPAA requirements with respect to patient confidentiality, security and completeness.
• Assures that office meets Safety and Infection Control standards.
• Responds to problems/concerns of the physicians and staff members of the practice.
• Assists with physician credentialing as necessary.
• Acts as practice liaison for patients and staff.
• Provides reports and statistics as requested by management.
• May fill in for front office staff as needed
• Performs other duties and tasks as assigned by Practice Manager and/or Director of Practice Operation, Medical Director of Radiology or Administration

The expertise and experiences you’ll need to succeed:                     

• Minimum of a high school diploma or equivalent required. 
• Two years’ experience as a lead role in a medical setting or other supervisory related role.  Experience in management of multiple practices or specialty practices desirable.
• Computer proficiency required-in Word, Excel, Outlook, etc.
• Must have knowledge of TJC requirements and local, state, and federal regulations.