All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Location: 1623 SW 1ST AVE, Ocala, 34471
The community you’ll be caring for: AdventHealth Ocala Medical Group
Horse Capital of the World – Home to the World Equestrian Center
Affordable cost of living
Destination for outdoor enthusiast (golf, kayaking, horseback riding, nature trails)
Vibrant downtown area with award winning establishments
Family friendly with many parks and recreations
Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota
The role you’ll contribute:
Provides quality customer service to patients of AdventHealth Medical Group Physician offices by providing administrative and front office support. Provides quality customer service to patients and internal staff by scheduling clinical patient appointments, verifying insurance coverage as well as obtaining authorizations, processing referrals and facilitates the coordination of documentation for coding and billing while performing various administrative tasks simultaneously.
The value you’ll bring to the team:
Greets and directs patients in friendly, welcoming and timely manner.
Demonstrates knowledge of department policies and procedures in order to assist patients appropriately.
Answers the telephone and handles calls in a timely and friendly manner including appropriate documentation of the call.
Consistently responds to patient requests in a timely and professional manner.
Collects required documents such as insurance cards & photo id's for encounter.
Schedules and Confirms patient appointments prior to the appointment date to ensure low no-show rate as needed.
The expertise and experiences you’ll need to succeed:
High School Graduate or equivalent
Proficient with computer programs with word processing: PowerPoint, Excel, Word
Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.