Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values ofLoveandExcellenceand are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition(r).
We are currently seeking a Payment Posting Rep who will be responsible for payment postings & rejections into Soarian financials in an accurate and timely manner. This individual will take appropriate action to quickly research and resolve unposted payments.
Principal Duties and Responsibilities:
Assist team leads with Trintech reconcialtions product as well as daily reconcilement of EFT ERA payer postings
Post EFT /ACH payments received from various Insurance and guarantor payers assigned
Responsible for ERA payment corrections for non posted insurance payments
Assist team with reconcilement into workday, accounting, and treasury reporting software daily and as ad hoc
Post payer patient adjustments daily which are submitted by various PFS staff members through the transmittals process
Report within Cash department log, daily performance entries such as transfers, deposits, batch, time, etc.
Post remittances obtained from various web sites (eft web prints) to ensure complete and accurate daily postings to Bank deposits receipts
Post paper remittance - manually entered into Soarian for all payers assigned
Utilizes the Soarian/Cerner billing system for payment posting account notes, follow-up, updates and documentation
Post ERA Files for all payers in a timely and accurate manner with verification & accuracy of > 95%
Interacts directly with CCHS staff to resolve account discrepancies, postings, PLBS, credits, variances
Responsible for posting into Soarian (patient accounting system) all zero cash, Payment denials, or other denials such as medical necessity within 1 day of receipt
Review's payment vouchers corresponded and denials to ensure proper reimbursement prior to posting and approach billing staff for clarification or concerns for billing resolution
Responsible for disposal of all paper processed and confirmed in OnBase in secured manner per policy and procedure of department
Education and Experience Requirements:
High school graduate or equivalent, associate degree or bachelors preferred
3-5 years of experience in A/R Cash and Collection processing, preferably within a hospital or physician office setting
Demonstrated strong verbal and written communication skills
Ability to handle various tasks simultaneously and self-manage project assignments and priorities
Collaborative and team focused environment
Management Incentive Plan (annual)
Full Medical, Dental, Vision, Life Insurance, etc.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.