Provides first level system technical support for assigned PeopleSoft HCM modules including Compensation, Benefits, e-Performance, Payroll and HR modules by gathering business requirements, configuring modules, and maintaining system using a variety of technologies. Develops system-wide queries and builds interfaces & reports to support information management needs.
Job Specific Duties
Provides first level system technical support of Payroll and HR modules in PeopleSoft ERP system by working with end users.
Develops system-wide queries to support information management needs.
Provides support for assigned applications using a variety of technologies. Assesses plans and works with PeopleSoft Analysts to design, implement, and maintain Payroll and HR modules.
Adheres to IT standards and implements appropriate security safeguards in report development in order to maintain confidentiality and privacy of information.
Assists project leader and department leadership in establishing project team goals, objectives & budget and identifies, coordinates, and acquires resources to reach them.
Assists users and IT personnel with training and development of user documentation.
Prepares complete test plans and test methodologies.
Serves as an internal consultant for systems supported.
Provides ongoing troubleshooting and internal support for HCM modules specifically for the TM&E department and payroll modules for the Payroll department.
Creates technical design document based on functional design.
Responsible for workflow automation, integration, and building interfaces & reports using SQR & XML.
Minimum Job Requirements
1 year of developer experience
1 year of SQL reporting experience
Knowledge, Skills, and Abilities
1 year experience in development, design, implementation, and support of PeopleSoft HRMS including Core HR, Benefits, Admin, and/or Payroll highly preferred.
Knowledge of PeopleSoft HCM including HR, PY, BN, CS, and EP modules.
Knowledge of technical tools delivered by PeopleSoft including App Designer, People Code, App engine, CI, IB, SQR, etc preferred.
Taleo Connect Client (TCC) knowledge preferred.
Healthcare experience is highly desired.
Able to communicate effectively, both verbally and in writing.
Able to work effectively on project teams.
Excellent time management skills.
Able to maintain confidentiality of sensitive information.
Nicklaus Children’s Health System, is the region’s only healthcare system exclusively for children. In addition to Nicklaus Children’s Hospital and a growing number of outpatient centers located throughout the tri-county area, the health system includes Nicklaus Children’s Hospital Foundation, the organization’s fundraising arm; Nicklaus Children's Pediatric Specialists, a nonprofit physician practice subsidiary; a management services organization, and an ambulatory surgery center. Our vision is to be where the children are. Ultimately, this means being there through all stages of health and life, both physically and emotionally. To be a trusted partner to children and their families, not only in times of illness, but throughout their life journey. Our mission is to inspire hope and promote lifelong health by providing the best care to every child.