SUBFUNCTION DEFINITION: Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger. Develops security policies and procedures that comply with government guidelines and standards. Conducts investigations to protect organization assets. Responds to contingency events, including bomb threats, sabotage and severe weather conditions through on-site security force or with the assistance of government law enforcement agencies. Recommends hiring of outside security contractors as necessary and may oversee contract guard force.
Protective Services Operations Provide supervisory oversight, guidance, and management to staff for daily operations, to protect the property of and to ensure the safety of others, participate in the interview and selection process for new officers and represent Protective Services leadership on various CCHMC multifunctional teams. Monitors and provides guidance on calls from police, fire, and medical personnel. Accountable for setting team priorities and ensuring completion, which are guided by departmental priorities, procedure, and policies. Participate as department/division representative at meetings, relays relevant information and provides necessary follow up. Serve as point of contact for information concerning activities of the administrative function. Take ownership of issues and concerns communicated to the department/division and provide follow up to bring issues to conclusion. Ensure appropriate operational information regarding the department/division is communicated to appropriate staff. Develop and maintain cooperative relationships with other Cincinnati Children's departments and outside agencies with which the department interacts. Ensures policies and practices are understood and followed by team. May provide changes or recommendations as necessary.
Quality Initiatives Monitor Protective Services operations and Identify Best Practices to improve such operations. Plan and implement departmental projects and participate in Medical Center projects as needed. Develop project plans and schedules to ensure timely completion. Coordinate activities of project team, identifying appropriate resources needed. Refine scope of work and manage change control process. Prepare status reports and presentations for department leadership. Track action items and open issues log.
Emergency Response Serve as the point of contact for senior leadership during time of crisis until relieved by a higher level Protective Services management team member. Oversee the response to distress calls, panic alarms and emergency calls for disorderly conduct, disruptive persons or combative patients within 5 minutes of activation. Ensure that subordinates assist clinical staff with patient restraints. Monitor combative or potentially combative patients as directed. Require that staff members serve and assist as a member of the trauma team. Require that Officers assist with physical restraint of patients as instructed by the appropriate clinical staff members. Collaborate with other departments (Social Services, MPS, and clinical staff) when dealing with persons under the influence of alcohol or drugs, causing disruption, creating an unsafe environment or other combative or criminal type behaviors. Respond to safety emergencies; evaluate the situation and act appropriately using Cincinnati Children's policy guidelines. Serve as a source of authority. Constantly maintain high visibility and provide help in times of emergency and stress. Serve on EOC and Emergency Preparedness Committees as deemed appropriate by the Senior Director of Protective Services.
Performance Management Participates in and provides significant input into hiring, promotional, and termination decisions and job status recommendations
Financial Management Assist with fiscal responsibilities of the department as requested. Monitor budget expenditures; identify and research variances/problems. Assist in tracking and monitoring revenue, expense, and allocations. Provide applicable reports. Research information for major purchases. May assist with annual budget preparation.
Bachelor's Degree in a related field or equivalent combination of education and experience
3 years of work experience in a related job discipline
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better, and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.