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Phoenix Children's Hospital

Phoenix, Arizona

UF Health

Gainesville, Florida

Rush University Medical Center

Chicago, Illinois

TidalHealth, Inc

Salisbury, Maryland

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UF Health Shands Hospital - Gainesville

Gainesville, Florida

Mass General Brigham

Sommerville, Massachusetts

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Kindred Hospitals

Selma, Alabama

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Vanderbilt Health

Nashville, Tennessee

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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BJC HealthCare

Saint Louis, Missouri

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Akron Children's Hospital

Akron, Ohio

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AdventHealth

Maitland, Florida

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Akron Children's Hospital

Akron, Ohio

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Baylor Scott & White Health

TEMPLE, Texas

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AdventHealth

Winter Park, Florida

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Vanderbilt Health

Nashville, Tennessee

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Akron Children's Hospital

Akron, Ohio

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Duke University Health System

Durham, North Carolina

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WakeMed Health & Hospitals

Raleigh, North Carolina

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BJC HealthCare

Sullivan, Missouri

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Rep II Guest Services 12:30-9:00pm
DescriptionSUBFUNCTION DEFINITION: Responsible for ensuring that patients' families and other important hospital visitors are made as comfortable as possible by assisting in providing a variety of special services, including accommodations, transportation, business services, dining, shopping, and other personal services. Responsible for assisting in the resolution of patient and family questions, problems and complaints received from a variety of sources; interviewing and determining the appropriate course of action; reporting back to the family with the resolution; responding to letters of complaints or compliments; and coordinating investigations and responses to issues identified in patient satisfaction surveys.REPRESENTATIVE RESPONSIBILITIES


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