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AMERICAN DENTAL ASSOCIATION
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Linthicum, Maryland
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IT Field Svcs Specialist I - LBJ Hospital
JOB SUMMARY: The Field Services Specialist I is responsible for providing support to the users of Harris Health System's information technology systems including:-PCs, Fax Machines, Mobile carts, End User Computing Mobile Devices, IP Phones, Video Conferencing, TV Headend, PC Operating System, Business Software, Monitors, Thin Clients, Printers and related peripheral equipment related to operating characteristics of current Windows desktop operating system-Managing assigned tickets and projects/work orders within the prescribed service level agreement-Meeting productivity goalsThe role includes on-site support and help desk support.MINIMUM QUALIFICATIONS:
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