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Rush University Medical Center

Chicago, Illinois

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Purchaser Business Group on Health

Oakland, California

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CHRISTUS Health

Irving, Texas

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BJC HealthCare

Saint Louis, Missouri

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Perry Point, Maryland

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Baylor Scott & White Health

TEMPLE, Texas

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BJC HealthCare

Saint Louis, Missouri

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Baylor Scott & White Health

TEMPLE, Texas

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Akron Children's Hospital

Akron, Ohio

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Mary Washington Healthcare

Fredericksburg, Virginia

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MultiCare Health System

Spokane, Washington

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Mary Washington Healthcare

Fredericksburg, Virginia

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Fredericksburg, Virginia

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The Joint Commission

Oakbrook Terrace, Illinois

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WMCHealth

Valhalla, New York

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Northwest Permanente, Kaiser Permanente Northwest

Portland, Oregon

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Yuma Regional Medical Center

Yuma, Arizona

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Akron Children's Hospital

Akron, Ohio

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Baylor Scott & White Health

salado, Texas

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Innovation Portfolio Associate
Background: The healthcare industry faces many problems – affordability, substandard customer service and inconsistency in care quality. Governments and employers struggle with funding health plans and have continued to shift more of the financial burden of care to consumers. Our healthcare system is not designed around the consumer needs, which has led to a subpar customer service interactions that have created an erosion of trus


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