SHSMD Career Center

JOB SUMMARY

A Community Health Worker (CHW) Consultant is a liaison between the BSWH System and other organizations and institutions, while providing cultural mediation between the health care system, social services, and the community. The CHW Consultant will be an expert on programs utilizing CHWs in clinical and non-clinical setting, as well as learning about other programs outside of BSWH System that utilizes CHWs.
CHW Consultants, in collaboration with CHW Managers and/or CHW Supervisors, provide daily oversight and evaluation of program metrics and goals internally.

ESSENTIAL FUNCTIONS OF THE ROLE

Participate in daily activities of programs to ensure efficient operations.

Provide coverage when staff is on PTO, Medical Leave or when requested by Program Directors.

Perform administrative duties. 

Maintain outcomes by meeting metrics and goals for assigned programs. 

Investigate, resolve and document resolution of patient or staff complaints.

Communicate with team members regarding protocols and practices related to their assigned area.

Provide insight as a subject matter expert on strategic initiatives related to the role of the Community Health Worker.

Serves as a resource and consultant in the CHW Programs for BSWH System and upon request, for other hospital systems.

Review current programs and policies that target CHW Programs and determine if they can be improved.

KEY SUCCESS FACTORS

Knowledge of the Programs at BSWH.
Build and maintain a strong team.
Strong leadership skills.
Communication skills, both verbally and in writing.
Interpersonal skills that encourage relationship building with a diverse group.
Capacity building and advocacy skills
Teaching skills.
Organizational skills.
Skill in the use of computers.

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Associate's or 2 years of work experience above the minimum qualification

- EXPERIENCE - 3 Years of Experience

- CERTIFICATION/LICENSE/REGISTRATION -
       Community Health Worker (CHW)

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