SHSMD Career Center

Overview

The Business Intelligence Analyst 2 supports Northwest Permanente Analytics' vision, mission, and strategic goals by developing and delivering innovative analytic solutions that drive decision-making, action, and positive outcomes. The incumbent provides support for day-to-day operations including analysis, routine report maintenance and development, and production support. The incumbent will be responsible for supporting medium to large domain/functional areas and will work under the general direction of his/her manager and/or more senior consultant.

This is a hybrid position that is a blend of working both remotely and in office. Must reside in the Northwest Service Region (Oregon or Washington).

Join Our Medical Group

Northwest Permanente is a self-governed, physician-led, multi-specialty group of 1,500 physicians, surgeons, and clinicians, caring for 630,000 members in Oregon and Southwest Washington. Kaiser Permanente is one of the nation's preeminent health care systems, a benchmark for comprehensive, integrated, value-based, and high-quality care.

Major Responsibilities / Essential Functions

• Serves as an analytic and technical subject-matter expert, maintaining knowledge within one or more complex areas of focus/domains
• Develops a deep understanding of operational, clinical and/or administrative functions and processes within areas of focus
• Develops expertise in the data landscape and cutting-edge technology, ready with the knowledge and skills to rapidly recommend and execute analytic solutions to business problems
• Develops innovative analytical solutions to business problems and questions independently as an individual contributor
• With direction, completes analyses and educates customers and leaders on trends, challenges, and opportunities that influence decision-making and action
• With direction, works through the full life cycle of analytic and/or technical projects from conception to execution; requirement gathering, data exploration, extraction, cleansing, enrichment, visualization, validation, synthesis, and interpretation
• Ensures quality, clarity, and applicability of deliverables and that they meet customer expectations, regulatory requirements, and/or department standards
• Assists in communicating deliverables to customers, providing clear and concise explanation of data delivered, and ensures progress reporting throughout life cycle of project
• Adopts and implements standard methodologies in data infrastructure, reporting and analysis
• Partners with data engineers to build, enhance and maintain robust data assets including documenting business requirements and conducting UAT
• Detects data quality issues, identifies root causes, implements fixes, and manages data audits to mitigate data challenges
• Provide project coordination and/or administrative support for various business critical analysis and reporting needs
• Support the development and maintenance of project plans, including project schedules and plans for resources, communications and risks
• Assist with monitoring the execution of project tasks against the project plans
• Assist with the tracking project progress and status reports, resources, issues, changes and risks
• Coordinate project meetings
• Maintain the overall project documentation library ensuring that all documentation is established, maintained and retained as necessary in project databases/folders
• Assist with any manual or coordination activities associated with updating reports/dashboards

Minimum Education

• Bachelor's degree in Statistics, Mathematics, Computer Science, Information Systems, Engineering, Healthcare Administration, Economics, Analytics, Public Health, or another applicable quantitative field or equivalent education and experience

Minimum Work Experience

• Two (2) years of experience in data analytics

Additional Requirements

• Strong passion for data analytics and contributing to an organization focused on continuous improvement
• Strong critical thinking and problem-solving skills - a demonstrated ability to mine data for relevant and actionable insights
• Proven ability to work on multiple projects, deadlines, and priorities in a fast-paced, ever-changing, and evolving work environment
• Possesses excellent interpersonal, collaboration and relationship-building skills and can work effectively within a diverse culture
• Embraces diversity in all its forms, and actively support diversity goal programs
• Demonstrates curiosity and a growth mindset; exhibits resilience in the face of challenge
• Strong customer service skills
• Demonstrated ability to produce excellent results for challenging work
• Strong written and verbal communications skills, including presentation skills
• Familiarity with legal, security and regulatory issues associated with managing and exposing sensitive institutional data
• Experience visualizing analytics in simple, logical, and compelling ways
• Experience with analytics and visualization software such as SQL, SAS, R, Python, Power BI, or Tableau
• Experience working with relational databases, data extraction and manipulation language, and programming
• Excellent organizational skills and attention to detail

Preferred Education

• Master's degree in Statistics, Mathematics, Computer Science, Information Systems, Engineering, Healthcare Administration, Economics, Analytics, Public Health, or another applicable quantitative field

Preferred Work Experience and Qualifications

• Two (2) years of data analytics experience within an integrated healthcare organization that includes hospitals, clinics, medical group practices, and a health plan
• Experience with EPIC
• Intermediate experience programming against HEDIS Technical Specifications

• Specific and broad knowledge of HEDIS reporting, KPNW operations, KP applications, and KP HealthConnect, including Hyperspace, Clarity and Chronicles

Equal Opportunity Employer

At Northwest Permanente, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Northwest Permanente believes that equity, inclusion, and diversity among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.