SHSMD Career Center

Healthcare Without Rival
Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care – in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Health Strategy Associate to join our team in Brentwood, TN.

About the role: This position serves as an integral part of an innovative team that supports Premise Health’s population health product, Connected Care+. The Health Strategy Associate (HAS) executes product strategy, supports operations, and identifies valuable performance insights to continuously develop and enhance overall healthcare delivery at Premise Health.

HSAs support the success of Connected Care+ through close partnership with corporate and client team members from point of sale through implementation, analysis, reporting, and ongoing oversight. An HSA is the liaison and strategic partner to maximize the value of Connected Care+. The role is a perfect fit for someone who excels at building relationships, is highly analytical, and is excited about being part of a close-knit team that is redefining the way primary care is delivered. Successful candidates will have a passion for healthcare, data, and client success.

Essential Functions:

• Support the execution of all Connected Care+ strategies for a client book of business
• Leverage analytical tools and outcomes data to create and implement short-term and long-term Connected Care+ strategy in collaboration with internal operations, clinical teams, and clients
• Collaborate with cross functional teams to support operations with all client requests and interactions
• Support Connected Care+ product implementation efforts in partnership with operations and medical operations, including conducting site staff training and client onboarding
• Develop a thorough understanding of each client, including all population nuances, and provide recommendations to tailor Connected Care+ strategy and optimize product delivery
• Establish and deepen relationships with assigned internal stakeholders at each client by understanding their business needs, priorities, and all aspects of site functions
• Collaborate with operations to evaluate client adoption trends and identify opportunities for deeper engagement, higher utilization, and potential product upsells to drive greater value for the client and at Premise Health
• Facilitate creation, review, and delivery of client-facing reporting on a quarterly and annual basis
• Support data analysts with understanding and troubleshooting disconnects between data sources and applications
• Partner with data analysts to synthesize findings from analytics and reporting, and derive strategic insights to inform detailed action plans
• Use available data and analytical tools to monitor Connected Care+ performance as outlined by operations and medical operations, and identify ways to drive successful outcomes, including effectively escalating issues
• Collaborate with CC+ leadership and cross-functional teams to evaluate clinical and operational workflows and recommend strategic changes based on outcomes, experience, and analytics
• May require other duties as assigned

Job Requirements:

• BA/BS required (MBA/Master’s Degree considered a plus)
• 1-3 years of experience in strategic and consultative relationships and/or analytical roles:
• Experience developing and presenting analyses and recommendations to stakeholders
• Experience establishing and maintaining relationships with individuals at all levels of an organization
• Experience in a healthcare company and/or management / strategy consulting firm strongly preferred

Preferred Experience:

• Intrapreneurial spirit (entrepreneurial spirit with ability to thrive in a large organization)
• Excellent problem-solving skills, demonstrated analytical abilities, and the ability to work both independently and within teams
• Superior verbal and written communication skills, with excellent presentation skills, confident in all settings with individuals at all levels of the organization.
• Ability to choose the right communication channel depending on the problem to be solved
• Comfort with learning new analytical tools
• Ability to create structure in ambiguous situations and design effective processes
• Advanced level skill in Microsoft Office Suite
• Familiarity with data visualization tools (e.g., Qlik, Tableau) considered a plus

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

To support Premise Health’s commitment to the safety, health and wellbeing of our team members, clients and patients, Premise Health encourages all new team members to be fully vaccinated and up to date with a COVID-19 vaccine. Where applicable state or local laws or a client require, individuals who are offered and accept a position with Premise Health will be required to provide proof of vaccination in the form of a CDC vaccination card as part of the pre-employment onboarding process.
*Except where a reasonable medical or religious accommodation can be granted.

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